It all worked out very well. The staff was very friendly and professional. Thank you.
Urs L | ReservationIsland Park Storage
800 Av H, San Francisco, CA 94130(Treasure Island)
Customer Reviews
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Storage Customer Reviews
- 4.0 Average Customer Rating
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It all worked out very well. The staff was very friendly and professional. Thank you.
Urs L | ReservationRun by criminals who actively burglarize their own customers units and then claim their cameras were offline when you try to investigate. In my situation they gave me 30 day notice to collect my property as I was being evicted for 'Loitering.' Then they wouldn't accept my balance payment to give me access to my property 2 separate times, telling me to talk to Mike the manager who wasn't available. I went on the 30th day to pay balance and remove my property only to discover my locks cut and property removed before the 30 days had elapsed. They gave me conditions to collect my property, then refused to adhere to their own agreement, and unlawfully removed my property before the legal 30 day notice expired. They are thieves and will be prosecuted.
Kevin C | Overall ExperienceStorage 5x5x8 indoor, fit all the way to the ceiling. 1.5 years. Great location, large carts provided, BYOL, easy pull up with a vehicle, easy to reach from SF (this direction has the advantage of no toll) or East Bay. Never had any issues. BUT access is NOT 24h as UHaul states and UHaul’s access code is a dud. I’d recommend contacting the facility for current hours.
Kalliopi P | Overall ExperienceGreat
Monica R | ReservationI took a three month lease, while I had a home remodel. The only thing that wasn't moved was the kitchen, so there was definitely no food. Unfortunately, most of my furniture and property was destroyed by rats and I had to pay for it to be dumped. I asked for a refund and was ghosted. The insurance that they make you buy isn't worth the paper it's written on. On the bright side, the staff were friendly and helpful and I should mention that my movers said they'd used this facility before and never seen anything like this, so perhaps it's a one off but I definitely don't recommend it.
John B | Overall ExperienceIsland Park Storage was recommended to me by a friend for 24h access and good staff. Both features proved valuable to me. Sometimes the security seemed kinda lax, but that generally made my access easier; can't have it all.
Tom B | Overall ExperiencePlease cancel as I will not be needing it. Thank you!
CYGRIDH R | ReservationThe hours were great but the guy that works at that specific location with an accent was rude he Also loved to hide in the office there.so he have unlock the building Said my unit was in .And my partner and I got locked in where are storage was twice.
Daniel H | Overall ExperienceVery helpful and always responsive staff!
Cate D | Overall ExperienceStaff was not flexible and very unfriendly. The place was dark, and very creepy. When I called to cancel my rental after I had emptied the unit, I was told, for the first time, that I needed to take a picture of the empty unit in order to cancel. I live 30 minutes away, so was not going to drive there to take a picture. Never heard of anything more ridiculous. Never using a storage facility again!
ELENA G | Overall ExperienceThank to all.
Sara L | Overall ExperienceThere when I needed it. Smooth process from beginning to end. Would recommend.
Shahmeer A | Overall ExperienceEvery storage unit is a drive up one, easy in and out. Stuff is great and very helpful.
Nikolaus B | Overall ExperienceWas stored here from 2016 to 2023 and they did a great job keeping up with the 24 hour access even through COVID and holidays. Staff was always super helpful and friendly. Mike knows whats up! I never had any security or safety problems. The con is there are mice that will chew apart anything you have with a scent. So you can't store any bath products or vitamins. The mice chewed apart a mouth wash bottle I had in there and all my stuff smells like spearmint. The other option would be store all your stuff in locking plastic tubs or glass. The other con is there are no public restrooms within walking distance so don't come here when you gotta pee :).
JAZMIN H | Overall ExperienceThe staff is great, and the access hours are perfect. That flexibility is most important to me. The lighting in the facility could use some improvement.
William B | Overall ExperienceWell done to the Crew here.
BRIAN S | Overall ExperienceNever had any problems. Pricing was some of the cheapest you could find in SF/Oakland area. Very secure and easy to find given the treasure island location. Would repeat if I ever needed storage accommodations in the future.
Carlis S | Overall ExperienceCanceled this on Friday. Thank you.
Barbara E | ReservationI stored materials at the facility and it felt post-apocalyptic. I decided to move to the facility next door which is paved, well lit and has a more secure appearance. I also rented a 9’ box truck from the same facility. It was delivered to me with the gas gauge reading as empty as could beam, a tow light was on and the cup holders were filled with debris swimming in a mysterious liquid. It was disgusting.
Ken F | Overall Experience