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Candy T | Overall ExperienceSelf Storage Units in Spokane Valley, WA, 99206
U-Haul Storage of U-City
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What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
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I wouldn’t recommend this Storage Unit to anybody ever. I have never had so much trouble with a Storage rental place every time I tried to get in the building. The keypad wouldn’t work the last time I went there was people waiting outside because they didn’t work again and the lady working there came out and asked for ID. I’m sorry, but I provided ID when I rented my unit. The fact that you people can’t keep your machines actually working correctly is bs!. I want a refund for every month that I spent there considering most of the time I could never even get in there to my stuff. And you might want to have your employees stop parking in the loading garage. This place is the worst
Teresa L | Overall ExperienceJessica Brooks is excellent! She is so very nice and kind. I am being very selfish when I say please keep her there and do not promote her.
Philip B | Overall ExperienceWhen talking to U-Haul to find storage facilities equivalent to the size truck we had which was 26 ft I was told there was a facility that had a 20x10x9. No where during the conversation did the U-Haul rep say it was upstairs and 2 storage rooms units. This made the unloading process more difficult and time consuming. Had I known I would not have chosen this facility. We later learn the storage facility on Wilbur lane Spokane valley had plenty of single ground level drive up to door storage. Super unhappy with experience and U-Haul
DANIEL N | First ImpressionsGreat staff and management! Always helpful and very positive to deal with!
Justin B | Overall ExperienceJessica in the front is on top of her stuff, you can tell she runs that place. Lucky to have an employee like that
Cody E | Overall ExperienceThe staff at this location were always amazing and very efficient. It has been a great experience and I have already recommended it to others.
Jessica L | Overall ExperienceThe return of the trailer and rental of storage unit was seamless. The team at this location is the best! Friendly, professional, knowledgeable, and efficient.
Robert S | First ImpressionsThe staff was very helpful and nice. Very pleasant experience!
JASON E | First ImpressionsStaff excellent
PETER G | First ImpressionsJess and her team are awesome always!
Colby C | Online Move InThis was the best experience I've ever had at this storage or any storage. The lady was very kind and they were all so helpful. I am Beyond impressed with the service here. I well always recommend this place to anyone that needs quality storage.
ARNELLA S | Overall ExperienceYour people broke and stole my stuff. I will never recommend or ever use Uhaul ever again
Anita E | Overall ExperienceEverything was great.
Justin G | Overall ExperienceGreat experience!!! Awesome staff!
aaron s | First ImpressionsI appreciate the staff, extremely helpful and knowledgeable. Was accommodated to the highest expectations. Will be a long-term customer, for sure.
DANIEL B | First ImpressionsStorage unit was clean and ready to use. Instructions were clear and easy to follow. The employees were very nice and helpful.
Dolores C | Online Move InI don’t remember the two ladies names that helped me but they were so wonderful and helpful and made it fun. I’ve been to other U-Haul and they were quite un accommodating. These two ladies made it wonderful I’d go just to this location just cuz of them. Thank you!
JACOB M | Overall Experience