turns out there was a small leak in the roof at the very back of my storage space so there was some water damage to some of the boxes. Then again, i understand this is to be expected when renting what is essentially an outdoor shed, so i am not too upset. but this could definitely be an issue for other prospective renters.
JENNIFER M | Overall ExperienceSelf Storage Units in St. John's, NL, A1B3P9
U-Haul Moving & Storage of St Johns
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How U-Haul Reviews WorkFlexible access, sometimes crowded with others coming and going but manageable, good client service and security. Definitely served the purpose I had in mind. Thank you. AB
ANGELO M | Overall Experienceour reservations for storage were not made, but we managed with a small storage unit. Other than that there was a delay with our total bill . Over all we were quite pleases with the whole experience and would not hesitate to recommend Uhaul to anyone. Thank you. Bill Hunt
WILLIAM G | First ImpressionsI explained to uhaul my homeless situation and I thrive to make this payment and the threatened emails from a lady employee are intimidating. Can't wait to get my belongings off this premises sorry uhaul.
Penny M | First ImpressionsBest Service Ever!! Friendly and efficient!! Highly recommend
Tara S | Overall ExperienceI just wished the system was easier to try to make a reservation. I had difficulty online, then went to the location, had an employee set up the reservation, went to set everything up a few days later to find it was canceled for no apparent reason, and then staff totally overwhelmed me with trying to make alternative arrangements. As a neurodivergent individual I found this quite overwhelming and I was having difficulty understanding all the information that was quickly thrown at me. I got lost trying to find the unit and there was some mention of a gate and an swipe card reader but I couldn't understand where to find it. I just wish your reservation system worked better and that your staff were not as rushed as to be better able to help me understand everything. I left the property the first time there crying as I was so overwhelmed by the process. I better know the process for next time but I really hope there is not a next time.
Gemma J | Overall ExperienceStaff were excellent
ANDREW J | Overall ExperienceWant to say a special thanks to Chris S. at U-haul St John's on Kenmount Road. Chris has been so helpful and kind from day one, going above and beyond to help us, setting the bar so high in customer service. They are very lucky to have him on staff.
JOHNNY L | Overall ExperienceChris and all other employees we dealt with including the manager and lady who showed us the unit were amazing to deal with —pleasant, extremely helpful and knowledgeable.
Cynthia P | First Impressions