The storage facility was to standard. The only things I’d like to point out for security purposes and overall cleanliness of the premises. I noticed that during working hours, you did not have to check in with your security card and the automated doors would open which gave homeless access to the facility and use of the restroom, my unit was in the back by the restroom and it was not pleasant to keep an eye out for the homeless that would use the facility, it did not feel safe and they would stink the whole building after their use. Also, the parking lot was very dirty around the double door entrance of the storage facility and several times people would park there to smoke weed and dispose of their vehicle trash where they parked. This gave me a sense of poor security. Lastly, staff was very friendly and helpful but their overall appearance was not to standard. Personal hygiene should not be optional.
MARIANA B | Overall ExperienceSelf Storage Units in Tacoma, WA, 98408
U-Haul Moving & Storage of Wapato Park
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Storage Customer Reviews
- 4.5 Average Customer Rating
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This is my favorite location to use
megan g | First Impressionsyou made the move easier and smoother, thanks, and i will recommend!
Rosella G | Overall Experiencethanks you for your kindness 😊
Regina G | First ImpressionsAbsolutely would recommend. I’ve never had a cleaner, nicer, storage place that made me totally relaxed. Small snafu with the access hours but that’s all worked out now. Always friendly and very helpful. You have earned this review. I even bragged to a few friends of the level of security. Each unit has its own alarm! And the drive in loading areas are great.
Timothy J | Overall ExperienceStaff was polite, helpful and made process easy.
JACKLYNN W | First ImpressionsAgent was very helpful & friendly
Pupula M | First ImpressionsMegan and her staff are wonderful.......always kind and very helpful. Would definitely recommend to friends and family
CHARLA S | Overall ExperiencePromised me a fixed rate at beginning, and every year you raised my rent by $10. I've been renting from you off and on since 2021 and received another letter in January, raising my rent again. I'm a single 67 year old and on a fixed income. So, I decided no more.
Jeannette C | Overall ExperienceCustomer service was Great 👍 Thank you.
Michelle S | First ImpressionsAwesome!:
Rafael M | Overall ExperienceThe best customer service over the phone and in person. Very helpful
ANN B | First ImpressionsVery professional and fast service and extremely helpful through out the process of renting my unit.
RAYMOND G | First ImpressionsLove this place and your hours.
Bradley J | First Impressions