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lisa P | Overall ExperienceSelf Storage Units in Utica, NY, 13502
U-Haul Moving & Storage of Utica
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I'm just going to say that if you need to have storage propane a U-Haul there's not a better place you could get it that the Sicilia on lamond place in Utica New York New Hartford New York the manager outstanding all the staff that works there are outstanding places clean and friendly and I've been doing business with them for about 2 years now I'm buying propane and when I made this choice to come there for my U-Haul storage it wasn't even a question of where I was going and everything was exactly what should be outstanding I would recommend this place to anybody A shout out to all the staff that works there and the manager great job you need to train other people and other places God bless
Kevin R | First ImpressionsAlways friendly staff and helpful.
BRIAN P | Overall ExperienceThe staff was professional and extremely helpful. I have witnessed the staff working beyond their closing time to assist a customer and without an attitude. Management routinely walks the property to inspect the storage units and informs the customer of any concerns. They did this for me assuring that my stored possessions were sufficiently locked in the unit. Due to a medical issue, I was unable to provide a proper lock to the unit. Management placed the proper lock on the unit for me. I highly recommend U-Haul for storage needs. The units were clean and the area well-lit for safety.
doreen s | Overall ExperienceJoe was terrific. Unfortunately, I had to move my stuff out 4 days later. I still was charged on my credit card for the whole month. It’s kinda like buyer beware, except in this case it’s renter beware.
pamela d | Overall ExperienceI just found that the price was a bit high. For a 10x10 I paid $166/mo. With insurance.
Kelly D | Overall ExperienceStaff are very pleasant and they went above and beyond to accommodate me thx
LOLITA J | First ImpressionsGM Don was very helpful and went out of his way to accommodate our need for larger and side by side units.
Richard C | First ImpressionsToo expensive.
STEPHEN H | First ImpressionsLong wait. Manager Don seemed irritated. I cancelled my free month of storage. Never used my unit even though it was free. Even free wasn't worth it. I emailed Don JUNE 30 at 10:52 AM to cancel and again today, July 1at 4:34. He hasn't acknowledged my correspondence. I am submitting this review July 1 at 7:15.
Amy L | First ImpressionsWe had been told or signs say 24 hour access. But it was closed late night. Office hours could be later for us that often get on later.
CONNIE W | First ImpressionsI liked the staff. I did not care for the stuffing leaking out of the ceilings taped with white duct tape. No water damage occured. No infestation either; thankfully. Still think its over priced. Again, really like the staff. Even Ray who made me miss a train once. Don't ask. Just because its a boring story. Insurance required.
Aubrey F | Overall ExperienceThe guy that registered me in the store was very friendly, helpful and informational about things.
Tina N | First ImpressionsMy only issue is the price. Very expensive.
Kelly D | First Impressions31% increase in cost over 4 year period
Daniel A | Overall Experience