The U-Haul staff was so helpful… and after storing our many items since 2006…they were still in very good shape…and secured as we had left them. This was a very difficult time for us as we had recently lost our only child. Because of this…we had to go through many items that had belonged to our son…which was so difficult. Danielle was very helpful… and we will always be grateful for her patience and compassion.
BONITA L | Overall ExperienceSelf Storage Units in Waterbury, CT, 06708
U-Haul Moving & Storage of Downtown Waterbury
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- 4.0 Average Customer Rating
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So nice and kind and helped me through the process
ARGOLDIA K | First ImpressionsStorage fees and late fees are ridiculous
Elizabeth H | Overall ExperienceReally nice
ROSA R | Overall ExperienceThe staff was always pleasant, helpful and made me feel safe and welcome each time I had an inquiry or purchase.
Verna R | Overall ExperienceThe people there were very professional Kind,considerate, and Likeable
Lester M | Overall ExperienceShe was so helpful, the Spanish short lady, hope she always there. I don't feel getting my storage done,would have went so smooth.
CAROL H | First ImpressionsGot a months free storage can't complain with that.
Polanco R | Overall ExperienceThe young lady was accurate, helpful and patient
TAWANNA J | First ImpressionsThis was an amazing experience the staff was always super helpful. Overall an wonderful experience from an Amazing team.
CHARLENE D | Overall ExperienceDanni, the manager, is awesome. If I was starting a business, I would want to start by hiring 10 people like her. The following comment is the kind of comment I direct at many businesses I deal with: I sincerely hope that you don't nickel & dime those who choose to work with you. I hope you are as concerned about maximizing the compensation you provide to the folks who work with you as you are with maximizing "compensation" to your Exec Mgt team, your major shareholders, your major investors & your Board Members. I sincerely hope that this survey isn't merely performative. I sincerely hope that you don't just hand out "attaboys" to people like Danni based on feedback like that which I have provided – in other words, I hope that there is real ($$!) reward. I sincerely hope that you don't use these surveys to primarily build "negative cases" against employees & that you take positive feedback & reward employees as much as you can.
Kevin B | Overall ExperienceThe service was excellent! I wish I could remember the name of the man who waited on me but his service was excellent. After a long day of work m, I needed this great, informative service.
LINDA R | First ImpressionsThe workers were not pleasant at all
Cristina G | Overall Experience