Customer did not leave a comment.
Randall M | First ImpressionsSelf Storage Units in West Seneca, NY, 14224
U-Haul Moving & Storage of Orchard Park Rd
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The manager(Don?) was unbelievably helpful for my whole moving and storage process! Kudos, give that man a raise!!
Michael L | Overall ExperienceFine service. I would come back if needed.
Jolene B | Overall ExperienceHonestly the narrow stairs made it very hard to move and the lack of elevator, etc. between that and uhaul changing where I was supposed to pick up my truck less than 12 hours before my move was very unfortunate and caused a lot of additional work. I would never use u haul again
Alissa R | Overall ExperienceI come to this facility for all my moving needs. In the last year or so I have had to rent a truck, van, even pickup trucks for one reason or another. I have rented at least a dozen times from them, even a storage unit. Every single time I needed a specific type vehicle, they had it. The staff at this facility are very friendly and patient, and they really know their jobs well. The people that work here are what makes me come back here. Thanks for all you do to make a little part of my life easier.
Karen M | Overall ExperienceI love this uhaul facility. The people are friendly and very helpful. They gave good suggestions and even helped me find exactly what I was looking for, even though I wasn't sure of what I needed. They asked me the right questions to figure out what I would need for storage and they were right, it's the perfect size for what I need.
Karen M | Online Move InI have not received an email yet confirming that I have vacated the storage unit. Also I was told that I should be receiving a refund for the last payment since it was posted on the same day we vacated the unit. Otherwise the experience was very good
John B | Overall ExperienceMy unit had a rusted out door that scratched some of my items and dropped rust particles on my things. It was a storage trailer sitting on the ground, so, in the winter, it was basically inaccessible. The unit leaked water in the far back corner that I never knew for 2 years. Fortunately I had my furniture wrapped in plastic because there were PUDDLES of sitting water and my furniture was damaged. I didn’t have the insurance apparently, event though I was paying a lot per month for the unit, and basically was handed a pamphlet and told too bad. Glad to be out of there.
Amanda C | Overall ExperienceMy storage unit leaks & some of my stuff was wet. It didn't flood, these items were up on that shelf in the back of the storage unit. I thought putting my more important items there would save them from a flood. I still have to check to make sure nothing was ruined.
Kim B | Overall ExperienceMy outdoor van unit had no lighting, but was otherwise fine for it's use and purpose, after moving, and liquidating/dividing up my mom's estate/house.
Heather G | Overall ExperienceGreat overall experience!
NICK A | Overall ExperienceI'm happy with UHaul, as I needed to get another storage unit, due to a move that we are currently making. I've been renting from Uhaul since 2017.
Heather G | First ImpressionsI was given a quote and order number over the phone. Upon arrival I was told that what I booked was not an option and I'd have to pay significantly more. After being transferred back and forth between departments, and absolutely no accommodation by the Orchard Park site, I ended up leaving with my items and canceling completely. I'm extremely disappointed and this put a huge strain on my family while we are moving.
Leah H | Overall ExperienceThe inconvenience of getting into the storage unit between ur open hours madebit difficult since I work second shift and it woukd have been more convenient to stop on way home from work. But the fees/fines u gave for being in my unit after hours is the most ridiculous thing I have heard of with storage units. Which is the reason for me leaving!!! So those fines need to be addressed along with ur access hours.
Daniel E | Overall ExperienceThe lighting in the hall was fine. It would have been helpful if there was a light in the storage room
John W | Overall ExperienceVery convenient and no issues
John F | Overall ExperienceThe staff at the UHaul location at 3120 Orchard Park Road were very helpful and professional. I could not be more satisfied with their excellent customer service. Thank you!
John K | Overall Experience