I moved out the unit and I had it paid up for 31 days and I only was in there for eight and I didn’t get refund any funds so I’m ready. I’m very disappointed in that.
GEORGE A | Overall ExperienceSelf Storage Units in Wilton Manors, FL, 33334
U-Haul Moving & Storage of Five Points
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
4' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
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$134.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $134.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Small
5' x 9' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$194.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $194.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Small
5' x 9' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$199.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $199.95 Per Month
1 Unit Left!
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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Thanks to all helpful U-Haul dedicated employees.
LOUIS B | First ImpressionsThe agent handed me the paperwork and that’s it. He did not know if the unit was air-conditioned or not. How could you not know that if that’s your job?We didn’t know where the unit was located We did not know how to get into the unit. He did not give me a lock as he was supposed to do. He had my wrong address on my paperwork. He had a different deal when I went the store versus what I was able to get online, but I couldn’t get online because I couldn’t upload my ID Biggest complaint I got to the unit opened it up and someone else’s things were in the unit had never been cleaned out. You never checked it. After a long day of moving, this was not a great experience luckily there was someone else there I believe the manager, and he was very helpful, but he had three other people yelling at him and even though I think his supervisor of the phone trying to get him Not too good at this one
Joseph B | First ImpressionsMike and the team are absolutely incredible. I had the pleasure of being Brittany's first storage rental many months ago and checking out with her last night. Both times she was as pleasant and professional as you could hope for when dealing with a move. Mike made me feel welcome on day one, as well as thanking me for my time as a customer of U-Haul as I was moving out. It really felt like I was appreciated and not just another autopay. My experience was professional, with a neighborly charm I had not found elsewhere. My only reason for moving out is that I only needed the larger space for half the year, but whenever I need storage in the future I know where my choice will be. Until then I will recommend everyone I know to store with U-Haul in Wilton.
christopher w | Overall ExperienceVery poor, rude, unfriendly manager. Please note i moved out on 4/9 and they have me moved out 4/10. I have my receipt closed out on 4/9 not 4/10. The manger sent me an email that they were putting my stuff on auction for a few days late which prompted me to find another storage which was in my favor anyway it is bigger and cheaper. On more than one occasion Micheal manager was rude to me. The last time i spoke to customer service who corrected him that i was not 30 days late. Micheal is condescending and rude. I would not use that facility or maybe uhaul again because of is rudeness. I travel alot and faced a lot of rudeness from them because i would not give them my card and would pay when i get back. Even with that i was not a month late. It was bad so i moved as promised. Now they wont need to be rude. There was rat droppings in my stuff and some was chewed up by rats. They said the black thing they have was to keep rats out well that did not happen. There was a young man there called Jay. He was the only one with manners there. He was friendly, kind and helpful beyond that unfriendly staff. If you ask me should be manager. Always helpful, always friendly, always kind.
coretta m | Overall ExperienceGreat people all around! Very polite and courteous! And fast service!
TANISHA M | First ImpressionsGod bless and thank you
Matt R | First ImpressionsOne of the friendliest and professional U-haul I’ve ever worked with. Some of the best people work at this location .
ALBAN B | Overall Experience