They just told us to lay keys down didn’t even acknowledge us. Our whole experience with UHaul was horrible and we will never use again.
Max D
South Augusta Car Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Augusta, GA 30906
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.0 Average Customer Rating
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all good
david eThe floor was dirty, I was given the wrong information, my pads were not in there, the truck was pulling super hard up the hill and the gas was running fast and the air bag light stayed on with the best MPG meter moving and not moving while driving then when you sit it started to move.
Jessica JThere was no one there when I arrived to take possession of the key. A barber working in the building took the key and hung it up behind the counter. Because I was running late for work, I didn't realize that I was supposed to use my phone to return the truck. When I realized my mistake that evening, I contacted an online chat associate, and she assured me that the person at the drop-off location would check in the truck, even though it wasn't showing up yet in the system. I tried to call this morning only to discover that the number on my paperwork, the same number the chat person gave me, was no longer in service. I drove to the drop off location. The man who was in charge of the returns, once again, wasn't there. I explained the situation to the barber who gave me the man's number. I called him & he said that he would check in the truck. The truck was still on the lot, so I went to see if I could go ahead and return it online. I found the truck unlocked with the key in the ignition. I went through the steps and returned the truck online. By the way, the working phone number for this location is 706-421-6504.
RITA GMade a reservation to receive all 3 dolly. Instead received a dirty truck smelling of marijuana with hardly any gas and no dolly’s. The phone number is disconnected so no way to reach them. Horrible experience
Bryanna S