Overall the truck was in good working order. The engine light was on and the very loud. when communicated to the pick up location I was told the manager goes through the truck and approves. I was told, â€œ if the manager approves then it is good to drive and useâ€ when I dropped off in Lakewood location the representative could tell the catalytic converters was cut off as to why the truck was so loud. My father riding with me in the passenger seat could not even hear me talking when driving. Given the pickup location only had the one truck I really didn't have a choice since we were on a tight deadline to move to Colorado. A little disappointed and would like some sort of compensation for this rental experience.
Trailer Rental & Towing in Anna, IL at Postal Pal
Moving to or from Anna, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Anna, IL 62906 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Anna, IL
Cargo trailers in Anna, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Postal Pal!
Utility trailers are perfect for towing large or oversize cargo in Anna, IL 62906. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Postal Pal provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Anna, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Anna, IL online today!
Trailer and Towing Supplies
Not only did we have to drive half an hour out od the way to pick up the truck, but the didnt even have the equipment we requested and had to drive to another location to get it. They did not have the truck ready for pickup, such as it being accessible and hooked up to the trailer, instead of mired in mud under a row of trees an eighth of a mile from the office. Ensure the truck is clean: the bay was filthy with broken glass, trash, and dirt. Check the truck for maintenance: one of the rear taillights was out.
The truck had no antifreeze in it I didn't get my furniture pads or the dolly I ordered. The dolly that was in there was broke not even the right one
We asked for moving blankets but got home and realized we didn't have any. We made a second trip to get them and she kindly gave us double for our trouble. We greatly appreciated that!!
Not a thing. The young lady was very helpful and polite. The equipment was easily located.
Lydia did a thorough, quick job.
I couldn't have asked for a better customer agent and company.
The young ladies working in the store is a positive asset for your company. Both ladies we worked with were friendly, knowledgeable, and very accommodating
Unit was supposed to be picked up in Cape Girardeau at 9:00 am on Monday 10/29. Got a call Sunday 10/28 that unit would not be available in Cape but would be replaced by the next larger unit later that day. This was not suitable so I had to drive to Anna, Illinois, 36 miles from Cape. Evidently reservations don't always work
We have dropped off different units a couple of times at this location. While we never spoke with a representative, drop off was quick and easy.
Very personal helping and apologetic about what had occurred at pick up. It would have been cheaper to get it there and then bring back but I didn't have that information in Evanston.
Nothing, service was excellent.
Truck was very clean, clerk was extremely pleasant and helpful, very easy to work with. Very pleasant experience.
They told me i had a refund coming. Great!
Very helpful staff and convenient location - we were very pleased with their service.
Not sure trailer would be available
The tow dolly turned out to have running lights that did not work. And being it is the first time I ever rented a tow dolly my information was very little on the thing. When I asked the lady working there she said she knew nothing about the equipment that she took care of the office.I asked if there was anyone else I could talk to she said everyone was off today. I also made a deal on this tow dolly to pick it up in VIENNA,iLLINOIS but was called the last minute to be told to pickup in ANNA,iLLINOIS.I was to drop off in West Frankfort,Illinois but was told that I would receive a reduction of price if I dropped off in Carbondale,Illinois, That I would donly be charged 74.00 but as my receipt says i was charged to my credit card $83.00 I explained it to the gril when picking it up she said that on u-haul not the Anna Branch.That I would have to talk to the drop off point people.So I did and they set this up so i could file a complaint...Special NOTE I TURNED DOWN THE $9.00 coverage for insurance and left .
Had absolutely no problems. The employee was courteous and helpful. Very good experience.
I arrived without my ball mount & ball, so I purchase the 'U-Haul' mount & ball, which nearly caused a catastrophic accident on the highway. The manufacturing of the pen that holds the mount in place is faulty. The hole drilled in the pen for the retaining clip is 90 degrees to the bend in the pen. The weight of the bent portion causes it to drop to the bottom, pushing the retaining clip against the hitch, pushing it out of the pen. Luckily I stopped for gas and saw that not only was the retaining clip gone, the pen was 3/4 of the way out of the mount; within a few miles, the trailer would have become disconnected from our vehicle. I have 4 other hitches, from 2 different manufacturers and none are manufactured like this one. Recommend you find another suppliers for the hitches that you sell.
Maybe improve the check-in/check-out process a little. Everything else met expectations.
Excellent service, professional.
The people at postal pal in Anna, Il were very friendly and a pleasure to work with....very smooth transaction, in and out in a flash.
The people at the Anna location were very friendly and helpful. Would definitely recommend renting from them