We made a reservation for Lynchburg Uhaul. Were called hours before pickup to tell us that there were no trucks and would have to go to Appomattox. Then were told Appomattox was closed but we would be able to get the truck. Wer were told to go to that location. We waited 3 hours to get the truck. We were only given 80 extra miles for the issues. This should have been something we were refunded a portion of the payment for. It was hours on the phone and then hours at the location.
Michael M
Appomattox Auto Works
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Appomattox, VA 24522
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Customer Reviews
- 3.5 Average Customer Rating
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Hollie kLocation was closed as it was after hours. Where is the U-Haul drop box?
Aaron SI was told to return it to the return location by Saturday evening and went to return it on Friday a day early and they were closed and I was told they would be closed till Tuesday so I ended up having to leave the keys with the auto shop that shared the same building. Maybe easter weekend had something to do with it but I was not briefed on that at the departure location so I think most of it falls on them.
AARON RThey are great. They need more blankets but that’s minor.
Daniel S