Used self drop off
Margaret S
Get Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Athens, OH 45701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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While the inordinate majority of customer service surveys are a waste of time and and human capital - too often orchestrated to push the response(s) towards a desired end - in this instance, every aspect of the transaction, from initiating a 4 day cargo van reservation almost 2 weeks in advance, to van pickup, to the comfort and mechanical condition of the vehicle, to drop off, even to the design of the customer survey, went flawlessly..., well..., almost. The bar code scanning feature, used to verify where the vehicle is dropped off after hours, failed to scan despite multiple attempts, in spite of the app having been uploaded not 10 minutes B 4 drop off. This necessitated a voice message, to which the site office had already addressed and completed the paperwork by the time a follow up call was made at 9:30 AM. Service was fast, accurate and almost furiously efficient!!! Two opposable thumbs up! Or if one prefers, eleven out of 10 stars...!
Todd SExcellent Service! Top notch on all interactions and addressed any concerns professionally and adequatly.
David Zeasy transaction, friendly service
Daniel BThe owners are friendly and the truck was in terrific condition.
Blake D