Everything was great about the service and the truck was awesome great gas mileage toTammy G.
Trailer Rental & Towing in Austin, TX at Ed's Bluff Springs Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Austin, TX 78744
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Service was outstanding. She went above and beyond getting everything I needed.stanley C.
No U-Haul personnel on site. The personnel that were there (mechanic shop was very helpful: gave me the number for the U-Haul representative, and ultimately agreed to hold my keys for the rep for check-in purposes (so I didn't have to do a "night-time" check-in and incur an extra charge even though it was the middle of the morning.Gary W.
No suggestion, but rather a commendation for Angela, a total saint, who graciously got me on the road 45 mins before the location opened, offered great and insightful explanations, and was a total pleasure to work with! A real professional. Much appreciatedâ€¦PATRICK O.
The facility and staff were great, the movers recommended from site were awful, they left right at the 2 hours and left me stranded. Will not use either againValerie M.
Once I finally got my keys, I really enjoyed walking across the muddy field to get the muddy truck. Won't ever do the on line pick-up again, took an hour.Geoffrey P.
No indication who the employee was or where to meet them. Tight turnaround to get out of parking for someone that doesn't drive a vehicle that large very often.Brandon B.
Clean trucksVictoria S.
Thank you so much for your kind and accommodating service! Everyone was very pleasant and willing to help. Great experience! Thank you!!!Gina E.
We went to drop off the truck at night and it was like driving into a junk yard. Walked up to the building found a guy working on a motorcycle. Told him we are here to drop off a truck. He mumbled something and I could not tell what he said because he didn't even look at us. So I then ask if this is I read out the address. He did say yes. So I waited for a while thinking he was going to say something else or help show me where the drop off box was. He never stopped working on the motorcycle or looked at us. I finally found the drop off box and left. I was also charged a $25 cleaning fee when it was perfectly clean. Not surprised. The place seemed shady. I can't get anyone on the phone to dispute the charge.Robert G.
Angela was fantastic and incredibly helpful from start to finish. Can't recommend renting from here / her more!KARINNE S.
Excelente customer service.Pablo M.
Angie is the most honest and lovely people IV met in a long time. I am a manager in the food service business. I will be sending my customers who ask to her.regina T.
Angela took extremely good care of me. She is a rockstar! Moving is a chaotic time and she made everything so simple.garreth H.
Picking up a Uhaul is the type of chore you usually don't love doing. Somehow though - Angela changed that for me. One of the nicest people I have ever met.Michael L.
The person who helped me was great. She was very helpful and professional. However the pickup location was a dirty auto shop. Crap piled on top of crap everywhere. Place didn't look like it has been cleaned in 20 years.Kristopher T.
Better signage since the office for U-haul is in the back of the main office.Nathan J.
The app did not work but Angela was able to take care of me onsite. Great experience.Curt G.
The location / staff were great but the online UHaul process and validation requirements were simply awful. Could have had us submit the driver photo / license photos / third adult contact before we were in the lot trying to get access to the truck.Brandon B.
Angela provided a great service!Paulette V.
The service time was quick and extremely efficient. I was very impressed.Jose R.
Super difficult to navigate the lot - there's cars in the roadway when driving in. We went to drop off the vehicle and the lot was muddy, which made parking the truck difficult.Gwendelyn K.
I also rented a trailer at a different location. Kinda weird that when someone rents a trailer to hook up to your truck, you charge an extra 20 dollars to have someone help secure the vehicle. I spent over 1500 on U-Haul products and that's kind of petty. To beat it all i had to re strap the vehicle tires because the guy didn't do a good job and after 2 hours of highway driving I had to pull over and redo it because they had come Completely undone and loose.Franklin C.
I was told when I made the appointment that it was .99 cents a mile and I got charged $1.19 a mileRandy C.
Please unsubscribe me from all of these emails. It's far too many, and I cannot find anywhere to do so myself!Andrea S.