Fast, friendly service!Nanci P.
Trailer Rental & Towing in Boynton Beach, FL at Family Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Boynton Beach, FL 33436
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 0.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This is no fault if this location you website would not let me download the pictures to return. Other than that great service all the way aroundMichael A.
Move went smooth, truck performed great.JOHN H.
Everything went well except the return. I returned the truck. After I had completed the automated process the owner (John) asked me to give him the key. I made him aware that 1: The driver seat did not adjust properly and 2: the driver door did not close without excessive force. There was a rubber seal at the bottom of the door that had come loose. He responded "All of these trucks doors are hard to close" I then pointed to him the rubber seal hanging on the bottom of the door. He again repeated the same response. I simply said "you have a good day". He continued to talk and said "oh are you walking away? I have to listen to you and you don't have to listen to me?" I said, well I am the customer and I am making you aware of some minor issues with the truck. He said something else that by this point I was not listening any longer. I then said, "you know sir if it wasn't for us customers you might not have a job". I probably should not have said that, but I was merely responding to his arrogance and rudeness. He then said:"That's OK, don't come back. I believe that this was an unnecessary confrontation after everything else was uneventful. His arrogance might be due to the fact that this might not be his primary business (it is also a repair shop) and potentially they are extremely busy due to many people moving to our great state of Florida. This location is convenient to me, but based on this last experience I will research another location in the future. Thank youCarmine D.
Great customer service. Clean well maintained truck and equipment. The only issue, very slight is the steering needs to realigned.Eric P.
trailer was not clean. worker(s) did not care! on phone at 800# for almost 90 mins; transferred 3 x had to repeat my story 3 x; no one would help me . i was â€œSOLâ€ no manger called back. U- haul does not care about it's customers!STEVEN C.
Everything great. I would highly recommend to a friend. This is not the first time I've use the services and will continue using them in the futureMARK F.
Couldn't have been happier. Thank you!karen L.
When I went to dropped off the trailer, I simply asked this guy with a family auto T-shirt on. where to park it, he said I'm closed and would not talk to me...meanwhile he's washing his car or his friends car outback. Just wired. I will be back. ThanksWAYNE C.
All your locations should copy what this place does. I will only go back to them. The last place I tried was rude beyond belief.MICHAEL R.
No comment.JON K.
First time renting a U-Haul truck from Family Automotive. Jean was very nice throughout the process. Will use this location again for all my moving needs. Thank youStephen K.
Very helpfuljenkins R.
This is at least my sixth rental from this location. They know me and are very friendly. I am usually in the rental truck in less than 15 minutes. No problems. Info in computer helps speed the process. I expect to continue to rent from this dealer. They also take very good care of U Haul inventory and treat the business as though it were there own. Awesome,Charles L.
Very professional and quick service!Rick A.
Truck was dirty in the back.Jorge G.
Very nice people at this locationGINA P.
Easy drop offTiffany N.
The gas tank must be full, so it's easy to return with the same amount. However, it's not a big deal. Everything else was great!!! Thanks a lot!!! I would recommend this location.Ilia F.
All good to go. In and out in a flash. Back in just a easy.Mark G.
Great experience, and friendly staff.DENISE D.
The reservation was made on-line and paid for. A pickup time was specified and guaranteed by U-Haul. However, upon arrival the equipment was not ready and I had to wait for over 40 minutes for the equipment to be ready. The equipment was not available at the location and had to be brought from somewhere else. I had to constantly ask for updates in order for this business to initiate any phone calls to see where the equipment was. So much for U-Haul equipment ready guarantees.Charles S.
Rude guys running the office, the truck wasn't clean at all, the office was disgusting as well. Worst uhaul experience.Brooklyne N.
It was a pleasure renting from Family Automotive Truck was clean and sanitized I was in and out in 5 minutes They are very helpfuldavid R.
All was good Nice truckMark G.