I was asked to pick up the truck at a location where the truck was NOT located. Very frustrating. Then to boot, they wanted it all done online.
ELVIRA M.
JS Business Solutions LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burbank, CA 91506
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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A little hard to find if you don't know the area but they picked up the phone and were helpful with that. I'm also disabled and unable to walk up stairs so they met me at my van. Great team!
Cybil S.Had a terrible time finding the location and almost gave up. Better signage is needed out front on Burbank Blvd. The staff was excellent and equipment just what we reserved. My only complaint is trying to find the place and no phone# to contact the location for help
Judith B.This particular location was fine but to uhaul in general: On both pickup and dropoff the website was incredibly finicky, requiring me to call in to uhaul and quit/restart my phone's browser completely both times.
Raymond R.The interior of the cabin was sticky as though someone had spilled coffee everywhere and it hadn't been cleaned up. The after hours return box is not easily accessible, nor is it clearly marked. I was not given clear instructions on how to return the keys after hours.
Dajaun M.