did not get a confirmation call from pick up location. was unable to leave a voice message because mailbox was full. pick up location did not respond to sms message. person on site did not seem to know anything and was on phone during pick up. declined insurance coverage but was charged anyway after my reservation was changed. . .later refunded. would recommend a different pick up location. the trailer was clean, in good shape, and with fresh tires. . . as it should be . . .1 star.
Mike H
Kali Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cameron Park, CA 95682
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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No staff were present at Kali Auto. The office door was open but no employees were present. The office had very strong odor of marijuana smoke. Very disappointing and very unprofessional.
DAVID RDudes were high AF and didn't properly attach my auto hitch trailer or ratchet the wheels correctly. Also found out when I got to my destination they had actually never released it to me. Wild.
LAUREN HWasn't there when we dropped off during normal business hours. Couldn't get a hold of him at all. Had to call U-Hall corporate just to deal with the return. Then he tried to say we dropped it off a day late. Luckily we had photos taken to prove the drop off date.
LUKE Sthe owner of this location was generous enough to meet me on July 4th morning for pick-up, which I appreciated. The trailer itself was pretty beat up on the outside... just needs a repaint or wrap. tires were good though. process was pretty quick and easy, except UHaul had switched my drop off location, which was not disclosed to me at pick-up.
David L