the lock was extremely hard to do to get the key. I was charged for a double rental without even being told, 4 hours for one rental time slot is a bit unreasonable, the rental should last at least 6-8 hrs since these trucks are for people moving. expecting them to be done within 4 hours or charging them for another separate rental is absurd on top of the .99c per mile using the truck just in my small area was $80+ so i will be trying out other truck rental company’s next time.
malaina r
Steves Southern Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canton, OH 44706
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Steve was wonderful and provided extremely exceptional customer service. I was very satisfied.
JEANNE MExcellent experience!!
ED SCats running around inside the business with cat food laying around. Torn up furniture covered in junk and cat hair. The business was locked and when someone inside opened the door they had no idea what was going on had to call another guy and have him talk to me on the phone.
Kaytlyn RI wanted to rent a trailer Sunday - Tuesday. I was told they were closed on the weekend so I would need to pick it up on Friday and would not be charged for the weekend. My pickup location was changed and I was charged for the additional 2 days it was not needed and I was also charged an additional $40 for insurance I did not need. I tried to reach out to the pickup location for an explanation but got no response. Be cautious of charges as they could be more than anticipated.
Kurt H