Your requirements are stupid. I spent more time trying to rent the u-haul and even more trouble returning it. Change some of the rules.never will use you again.
Trailer Rental & Towing in Cleveland, TN at Island Oasis 3
Moving to or from Cleveland, TN? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Cleveland, TN 37323 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Cleveland, TN
Cargo trailers in Cleveland, TN are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Island Oasis 3!
Utility trailers are perfect for towing large or oversize cargo in Cleveland, TN 37323. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Island Oasis 3 provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Cleveland, TN and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Cleveland, TN online today!
Trailer and Towing Supplies
This place is not properly equipped to rent equipment. It is an incredibly busy gas station so you will be pushed aside several times during the rental process. Also, the woman that normally works at the counter is really hateful.
The oasis gas station location on dalton pike was the worst place i have ever gotten a uhaul from my pick up was at 8 am and i got there 10 minutes earlier to check in an get my moving day started but they insisted on helping all there gas station customers before helping me leaving me to have to wait a whole hour almost before I could leave and then I finally got the truck an trailer I reserved an had to get them both out of mud holes cause they do not have the right property to be renting equipment out its all grass no concrete or asphalt! Cant really inspect the equipment due to space and having to wait for the assumed owners of this gas station to tend to the uhaul needs definitely will not recommend this location to anybody and already have turned other people away who was goin to go to this location these people have no business in dealing with uhaul equipment!!!!!
I reserved a 15-foot truck with pads and utility and appliance dollies 5 days before needing the equipment. I received a notification the reservation was successful and to confirm by phone with the location. I called and personally spoke with an employee who assured me of the confirmation of the reservation and equipment. However, when we arrived the next day to move our son, we were told there was no truck and no pads. The manager did find another truck for us at another location. It was useless to reserve and confirm equipment since neither was fulfilled at the location selected originally. We were able to get a truck and move, but the other truck did not have pads or dollies provided as originally requested and paid for with online check-in. The manager at the Island Oasis 3 was very kind and helpful in getting another truck, but it doesn't seem this location is prepared to provide service according to U-Haul standards. Very disappointing.
No hard copy of rental agreement available - no printer. Energy drink can left in truck. AC unit function was intermittent.
This lady got rude and raised her voice asking for mileage and fuel picture i was showing her. I simply asked if there was a process for reporting the maintenance need
They had no supplies for hook up the lady hardly spoke English. No help loading the trailer. Kept making me wait if she had another customer even when I was there first
Location is a gas station and difficult to support a uhaul customer when everyone else coming into the facility is buying beer and lottery tickets. They do not have any tools to support the customer, it cost me $30 at Walmart for tools in order to hook up the trailer to the truck...
Fire the people who work there this is my second rental from that location both times I waited over 45 minutes while the worker took care of over 25 other customers ...then told me they come first an I was there before any of them.. ..I've never been so mad in my life ..
I got charged twice I got told that my total is going to be around $61 which is what reflected on my bank account and then all of a sudden when I return the truck five hours later I'm getting charge double I'm fixing to go back to the location and question this double charge ,very confusing!!!!!!!! If you can offer some explanation it would be much appreciated thank you
The woman had me stand and wait for 45 minutes after starting my rental contract continued to engage customers and seriously it was the only truck left in town or I would have left and gone somewhere else. This model does not work, they need someone to run the rental counter and another to service lottery ticket customers.
No dropbox, not clear where to put truck. Did everything on app and was checked out, rep made me do everything a 2nd time cause she couldnt find me in system. Uhaul app doesnt send receipt of clearly show order after you pay. Was there 40 mins just to drop off.
I was told that I could take the trailer to the closest location to drop it off. The person there seemed confused. We had to park and unhook by ourselves. When I asked for drop off papers I was told there weren't any.
The absolute worst experience I've ever had with a rental company of any kind. I stood and waited a total of an hour and a half in a not so busy gas station while the owner and his wife tried to figure out what the heck they were doing. It cut into my reservation by 45 mins and they told me if receive a late fee if I can't in after my check in time. This made me rush my move and I didn't not get the total time that I paid for. When I called to leave a complaint to UHaul, was was told that I would not be able to get a refund straight from UHaul, but only from the man I just spent an hour and a half trying to rent from, and there is no way on earth he would let that happen. It's totally ruined my day and wasted my time. Thank you for nothing.
Poor customer service, waited over an hour before they figured out how to issue me a truck. I had already completed the online portion and they still could not figure it out.
Absolute WORST experience EVER! The lady working at the pickup location had no idea what to do and spent over an HOUR on the phone trying to figure out how to issue truck. Finally after waiting over an hour she issued keys without any type of information about drop off location or time.
Train the staff on the process to let someone rent a uhaul. It took WAY too long to pick up the truck and to return it. Very unhappy with how the process went.
Just my previous comment would be extremely helpful
The only recommendation I have is install jacks to support the tongue which will make it easier and safer for users when hooking up trailers to ball
I have reserved a unsullied product twice in the last 6 months. Both times the online reservation system made the reservation confirmed. When I showed up to pick up the product, it wasn't there. That starts a wild goose chase to find something similar and run all over town wasting time. Get it together... don't reserve it if you don't have it.
We like customers service
I was upset with the Cleveland location, as I had paid for the trailer on the 30th and when my cousing arrived to pick it up, it took almost 2 hours to get the trailer. The sales rep kept telling him he had to pay for the trailer in which I had paid for the night before...
Let's start with customer service
Nothing - Good job