Everyone was so nice and helpful. There were no problems at all. We over estimated mileage so it was a nice surprise to be billed less than quoted!
Trailer Rental & Towing in Durham, NC at StoreSmart Durham LP
Moving to or from Durham, NC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Durham, NC 27703 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Durham, NC
Cargo trailers in Durham, NC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at StoreSmart Durham LP!
Utility trailers are perfect for towing large or oversize cargo in Durham, NC 27703. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at StoreSmart Durham LP provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Durham, NC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Durham, NC online today!
Trailer and Towing Supplies
Everything was perfect! Thank you!
Brand new location, easy in and out
Thanks for asking. U-haul provides a great service, however, the practice of clarity with the contract needs to be improved. I was charged for additional mileage even though I didn't realize or hadn't been told that there will be add charges if I went over the stated miles on the contract. This can feel misleading for one who's leasing but on the other hand I guess I should've figured it out after I looked at the contract when I returned the vehicle. Ryder, Penske
Only thing I'd say is that the "needs oil change" warning light text meant you couldn't see the odometer reading, which you needed to submit.... eventually by sheer luck I realized having the door open when you turn the ignition on meant you could now see the odometer reading. Other than that the whole "humanless" experience using the phone was very good.
Customer service was friendly and helpful.
Miss Wendy was very helpful and accommodating!
Wendy was phenomenal and accommodating. She made the move much easier in a time of high stress
She was friendly and kind as well as understanding of my situation. It was overall a good experience, i would just suggest cleaning the cab a little better.
Leslie was terrific to work with!
Wendy was prepared, knowledgeable and provided excellent service!
Wendy and the crew up front were extremely helpful
The attendant was fantastic in every way. Love u haul.
Nothing she was great
Wendy was awesome! Moving can be stressful but Wendy eased my stress with her knowledge and recommendations. I feel confident in directing my friends and family to Wendy for their moving questions and needs. Great job Wendy! Thank you!
The self check in and check out was burdensome. The process was significantly more challenging than checking in with an agent. If all of my information was presented in advance of arrival, than a code should be provided to simply confirm identity.
Store clerk Sandy was outstanding She provided great customer service I am a very satisfied customer. Thank you !
The girl who helped us check our truck back in was super helpful and nice. Also, we did digital pickup and i was having trouble and someone called me and walked me through it. That was nice.
There were 2 different customer experiences that should be noted in this review: U-Haul & Store Smart. 1. U-Haul: the user flow on your mobile interface is awful. the service does not notify of you when changes happen on the back-end with U-Haul. I was even more disappointed when the U-Haul customer service acknowledged that they receive complaints on a regular basis and yet the corporate office has made no attempts to fix these issues 2. Store Smart The "excellent" rating is directed 100% to your 3rd party provider Store Smart and NOT to U-Haul. Specifically, the 2 staff members (Wendi & Leslie) went out of there way to provide real-time support and accomodate my needs when U-Haul failed. Sadly, U-Haul's business model that has customer support working from remote has led to a detached level of support. And often that leads to 3rd party providers having to "clean up the mess" when U-Haul's services fall short.
Leslie was awesome! I was in and out within 10 minutes. Everything went perfectly. BIG UPS to Leslie!
Great customer service skills, I was promised the truck I had called for that day. I really appreciated how both of the employees made me feel welcomed. This will be the only location I'll be using in the future. Thanks Uhaul
Wendy and Becky are awesome!!!!
The location, equipment, and customer service was great. I think U-Haul's price charged per mile driven is excessive. Especially, when you have to return the vehicle with the same amount of fuel in it upon pickup. So customers should be aware, the final price you pay will probably be more than double the price quoted on U-Haul.com.
Staff was very friendly. Would definitely use this location again.