I didn't want to report the vehicle as dirty when I picked it up because I know the owner of the gas station but the vehicle was filthy. I had to throw away a bunch of cardboard boxes, empty water bottles and garbage that was left in the back of the van by the previous renter. Unfortunately the gas station owner never really checks the vehicles after they have been returned. As you can see from the pictures of when I returned the vehicle that it was beyond clean. I swept and left the vehicle ready for the next renter. I really only use this place to rent the van because it's never busy and he is the closest to my house. I rent often because I am a DJ. If anyone would like to call me and discuss further I have no problem. (201) 312-1814Andreas P.
Trailer Rental & Towing in Fair Lawn, NJ at Fair Lawn Auto Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Fair Lawn, NJ 07410
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Very good experienceluis H.
Bery bery goodJoseph B.
I was overcharged.rocio R.
This guy overcharged me for no reason. He is a scammer and I wish that place was clean like a real Uhaul representative rather than being in a dirty gas station.ELHADJMAMADO D.
Very easy and friendly serviceAdam S.
Renting from this location was a very nice experience. Thank you! ClaireClaire B.
Impossible to return. They did not speak understandable English, they made we wait 30 min to provide confirmation that truck was returned in good condition. They made me park the truck in one specific spot that hardly fit. Really terrible I will not be using u-haul againLANCEALLEN G.
The gentlemen that helped me at this location was absolutely amazing! He was so nice and made everything so smooth!!! I would highly recommend this to place to people!!!!Amanda C.
Smooth serviceADRIAND C.
I have rented uhaul before and this was the best place. Convenient and easy to do business with. The online registration was also great.Paul S.
I haven't had any success with the mobile check in/return feature. Staff at locations seems to have no idea how this works effectively.Jordan K.
This dealer was very polite and accomplished, will definitely use again and recommend to others.Joseph H.
Location overcharged by hundreds of dollars and submitted a fraudulent odometer reading (claiming I had driven 800 miles in 3 hours, which of course would be impossible)Jason B.
They should not be renting out Uhaul trucks that are not working properly. They already had a complain filed with Uhaul because the car key would not work all the time but still rented it out to me. I have never left a bad review before for any business, however, I am not a fan of how this matter was handled.Efthemia S.
Good price for van rental which had less than 4000 miles on it almost newTom V.
Nice customer serviceamanda R.
Really poor customer service and unprofessional attendant. Office dirty. Call me anytime for further details.Simone H.
The location was convenient but dirty and difficult to park, I would comeback for the convenience of the location.. the guys that worked there were nice..Gonzalo C.
This facility was easy to access from a local highway, but otherwise was nothing spectacular. It opted to use my mobile phone to run through the pickup process. While it was convenient, it certainly was not fast. It took at least 10 minutes to be â€œapprovedâ€ even though all of my info was entered the day before while creating the reservation. The floor on both the drivers and passenger sides were covered in sand, and the cargo area had a bit of dead grass scattered about. The van was returned much cleaner than I received it. The van was otherwise fine and got the job done.Larry K.
Maybe have complimentary coffee available. ??Abraham W.
Nothing. It was real quick and promptSusan P.
Easy to rent and truck was clean and large enough for a quick move!Ileana A.
I was overcharged due to what seems like a miscommunication with your customer service agent & mis-leading contracts. Initial quote and final bill are drastically conflicting. Will consider using a different rental company in the future.Joseph A.
Upon arriving at my scheduled pick up time I wasnt greeted by a service agent, but a gas station attendant that did not know how to submit the payment for the truck and I ultimately had to call customer service to be assited; in all it took over an hour to process and get me on the road. Next, upon attempting to drop off the vehicle, no one was to be found to tell me where to park the truck and even after finding someone the attendant directed me to someone else who stated "I dont know, it's not my problem". Needless to say I left the truck where I had I initially parked it. After neither was able to assist me in physically returning the truck to get any paperwork so I had to begin the process of mobile return, standing outside in the rain with my son, just so I wouldnt be charged an additional "convenience fee" because none of the attendants knew what they were doing. I will not use that location ever again, even if it means paying more for mileage as they are out of way.Ronn S.