The vehicle's brakes were terrible when put them on the whole vehicle shock. I driven trucks and this one should not be on the road in this condition. I went back and told them and they said another customer would have to make a complaint. I would never go back there or recommend them to anyone. When someone one mentioned a problem they should take it out and drive it, not wait for another complaint.Steve S.
Village Pack N Ship
(U-Haul Neighborhood Dealer)
Greendale, WI 53129
- Mon–Fri9:30 am–6 pm
- Saturday9 am–5 pm
- Sunday9 am–4 pm
Special Operating Hours
- 5/29/2023: Closed
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Greendale, WI 53129
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- 4.0 Average Customer Rating
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The owner Gary cussed me out over the phone and said he can say whatever he wants because he works for himself. Very disrespectful to me. I will not EVER go to any uhaul again because of Gary. Worst experience I've had dealing with a company, couldn't believe the arrogant way he was talking to me. I hope somebody addresses Gary.Mike G.
Tis is not the original drop off location the one I chose off the website while reserving said they have not been a drop off spot for over a year 5235 W Loomis Rd Greendale WI 53129 should be removed. So it took me an extra 1/2 hour to find and go to 6950 Industial loop location.Joel H.
Everything was great.Tim T.
Well, let me tell about my Uhaul experience.When I order extra gear for a move I expect it in the truck or right in sight,. at the desk. When I open the truck to load it, no hand truck or dolly. So I had to drive back and get it. apparently I was to load it my self . Know one said anything about that , not at the desk or outside. I,m not the manager I don,t check there work.I should have. So how about refunding my gas money, as compensation. I think thats fare Moving is stressful enough with out extra BS. I did keep this complaint off the Net. Jerry Brzezinski .Jerry B.