Trailer Rental & Towing in Hayes, VA at Safe Harbor Storage
(U-Haul Neighborhood Dealer)

161 reviews

4091 George Washington Memorial Hwy   Hayes, VA 23072

(804) 684-8513

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(804) 684-8513

4091 George Washington Memorial Hwy
Hayes, VA 23072

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Hayes, VA 23072

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

161 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Nice easy pickup and great friendly staff.

William C. 
Rating:
5.0

They were very nice and helpful.

Mark R. 
Rating:
5.0

No improvement needed, everything went perfectly

Julie S. 
Rating:
5.0

The mobile app did not work well. Fortunately the office was open. The app is slow and I had to re-eneter information that i hsd already entered. It basically cost me a half hour delay.

VINCENT FLYNT L. 
Rating:
5.0

Not the fault of the pick up location, but the trucks a/c was broken and made for a hot unpleasant 6 hour drive.

BRUCE M. 
Rating:
5.0

GREAT STAFF KIND AND VERY EASY AND HELPFUL TO WORK WITH.

CHARLES ANDREW D. 
Rating:
5.0

I can't quite remember the ladies name that helped me. She was very kind and helpful and if I need to rent a trailer again I will definitely use Safe Harbor Storage.

Janice E. 
Rating:
5.0

Excellent customer service

JERRY ALLEN G. 
Rating:
4.0

If the office will be closed the next drop off day please communicate that to customer so they leave enough time to do in check in by themselves

CRYSTAL LYNN K. 
Rating:
5.0

It was a great help to me and my husband. We are elderly and the truck reduced the amount of trips we needed to make. It was easy to drive and operate.

LINDA GUILFORD I. 
Rating:
5.0

The staff at this location made a VERY easy transaction and I look forward to using them again in the future!

Ray P. 
Rating:
5.0

Staff was extremely nice and understanding.I will definitely reuse them.

TRACYMARIA C. 
Rating:
1.0

Get the mileage right & call a customer back when they ask for someone to contact them

JODI LYNN W. 
Rating:
5.0

All good at drop off as well.

David T. 
Rating:
5.0

Lady that helped me was friendly as could be, in and out , pickup and drop off was super simple.

DAVIDJOEL F. 
Rating:
5.0

The people at this location were very kind and helpful.

Lewis W. 
Rating:
4.0

The service was excellent but the truck needs maintenance. 1) The brakes sound like they need pads. 2) The right side mirror will not stay in place (missing a screw for tightening); therefore, it is of no value to the driver so changing lanes to the right I just prayed that it was safe after keeping my signal on for a period of time. 3) There is no back up buzzer for the truck to alert others that you are backing up . 4) It was the worse rental that I have ever used. 5) It truly made me feel unsafe. 60 Please make these repairs before sending it back out.

LAVERNECATLETT F. 
Rating:
3.0

The parking lot was very tight to maneuver a 6X12 trailer in. Asked for a Jack to lift the trailer tongue off the hitch (I have a bad back) and the attendant was a little put out. ( A slight attitude) other than that everything else went ok

Christopher M. 
Rating:
5.0

Great customer service! Thank you!

Christopher P. 
Rating:
5.0

Best customer service and prompt availability!! Will use them again!!

LISA C. 
Rating:
5.0

Newer equipment maybe but it worked fine. Very nice and very helpful people!

Harold H. 
Rating:
5.0

They with were great...…..Not only with helping to arrange the rental and pick up in another State.....but with the one-way drop off as well.

Russell D. 
Rating:
3.0

This comment is not about this location but the online service. I booked and confirmed a rental truck at a different location. Provided all the information. several days later when I called the place I was to pick up the truck in order to see if I can pick up the truck earlier. They mentioned they have no reservation for me. They don't even have the size truck I wanted. They told me to call the 1 800 number I did and got another location. I was coming from NC to Virginia, If I did not call to change the time I would have been without a truck.

steven V. 
Rating:
1.0

Shut down

Eliran S. 
Rating:
5.0

Nothing everything was amazing

Michael H. 
No reviews have been submitted for this location.

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