This location had very minimal trucks to rent and provided a truck much larger than I reserved, did not clean the truck before I rented it, and also gave me a truck with enough gas to drive 5 miles. It was empty, and they lied on the contract stating there was 1/4 of gasoline in the tank when I took a picture and showed the customer service man, he said okay, about 3/16 of gas, and that UHUAL would reimburse me less than $12.00 if I returned the truck at a quarter of a tank. Mind you, the truck was a 26 ft truck with a 60 gallon tank. Worst place I have ever stepped into. I saw the same sales guy a few hours later at another UHUAL location, and I told him about the same truck having engine issues at the start of the trip, and now delayed because we had to get into another truck. Stay clear of this place if you want to follow through on an easier travel with moving your home to another. You may break down and become delayed, as we did for 6.5 hours waiting and moving our furniture, what a U-Haul rental truck experience.
Linda F
Oregon Trucks And RVs LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Junction City, OR 97448
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We reserved a truck at the 7th street location in Eugene. They did not have the truck reserved. We were sent to Junction City where there was no one to help us. After a 40 minute wait and several phone calls we were advised the keys were in the truck and we were clear to leave. The whole situation was a mess with little or wrong communication from Uhaul.
KODY CHelpful and friendly staff.
ZACHARY JThe staff was very helpful and did a good job of checking out. They have minimal equipment and no packing materials
RONALD EHave the program employees use be more user friendly, and useful to the customers. Tons of time and information is needed to answer simple questions of availability and pricing. This wastes customer and employee time and patience regularly.
AREN L