Absolutely the best service! Had difficulty with online booking and checking in. Kelli and Mike went above and beyond for pick up and drop off! Will always be back!Robert C.
Trailer Rental & Towing in Kemptville, ON at Kemptville Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Kemptville, ON K0G1J0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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What I would not recommend is using u-haul online. They confirmed the reservation only to change it to a location much farther and useless to me. When I called to correct, we confirmed a location much closer to where I was going but only to have another reservation change to a location that did not make sense again. I ended up calling the local location and made my own arrangements; something I was told I shouldn't do the first time around.Jocelyn C.
Text notifications & online experience never matches what the end result will be. What I ask for online is never consistent with the end result I get. What I ask for off-line (via phone) is much more consistent and reliable. Thanks, DeanDean O.
The truck had steering issues and was all over the road. I was also shocked when I discovered a $500+ charge for mileage. Ottawa to Arnprior and back is a 40 minute drive. The price has put me into deep financial trouble.... a little warning on how your rates have jumped in price would have been nice.BRIANE L.
Fast service and very friendly staff.Gary W.
Great service!Brigit N.
Everything was excellent, except it was far more expensive than I expected, even more than the price estimator on the website (where I rounded up my likely km usage).Jenna D.
Pick was smooth and staff were friendly.David S.
Friendly and efficient service.Alan P.
We ordered a 26' truck 2 weeks earlier for a one way long distance move, and the day before our move they decided to give us a 20' truck, which extremely ruined our move. They didn't even try to get us another 26'. I don't think we'll ever use u-haul again.Mark M.
Over charged on receipt and dont like how gates close automatically so really didnt have for 4 hrsTaylor W.
the truck was there check in was smooth as was the return. Ladies at the counter knowledgeable and very helpful. overall an excellent experienceLincoln J.
Make getting the units a little quicker but all in all gelrest experienceRyan F.
Mike was great. He realized I was overcharged online and fixed it! He was also very friendly and quite helpful! Excellent customer service!MARY-LYNN B.
Mike and Terry were very helpful and friendly. Will use this location again. Thanks.Nick S.
Great staff at Kemptville location.Cameron T.
We were told that the miliege would be $0.49, but when we got our bill they had charged us $0.59. We called to question the discrepancy and they said that its $0.59 on Mondays thru Thursdays. They said it was in the fine print on their website, which we could not find.Marlene G.
Personnel extremely accommodating and friendly.Karl C.
Staff knowledgeable, curtious, and friendly.Kathy N.
Great customer service. I arrived just as the doors closed and Barb was kind enough to help by taking my request to upgrade. Thanks for making things easy!Michael B.
Was told truck had 1/2 tank of gas. Not true. Truck had around 1/3. I brought the truck back with very close to 1/2. I was charged an extra 13.50$ for gas . Not cool!Vince B.
Nothing. The representatives were courteous and sylishly dressed.Robert F.
Really great service! Hooked up trailer for me. Had my receipt ready when I walked in. Will definitely use this location again.Timothy R.
A little friendlier would be nice but it was super cold so maybe that was a factorCameron G.
Excellent customer service at this location A+peter R.