Gentleman is very friendly. Pleasant experience again.Yaroslav G.
Trailer Rental & Towing in Lockport, IL at A Baits
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lockport, IL 60441
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Strong smell of cigarette smoke. Check in took too long even though we filled out reservation and check in on line.Christopher H.
Great people friendly, use them all the timeHoward S.
Nothing all was good...Charlie was a great guy to deal withðŸ‘James W.
Great managerIan P.
Very friendlyKEITH D.
Loved the gentleman who took care of us. He brought out our dolly, gave us the overview of the truck and safety tips and was a general joy to work with. Check-in and check-out was quick and easy. Thanks!Philip W.
I need to be Honest here, the truck and location could have been cleaners and in better care, the man working in the office is an outstanding guy. He is an older gentlemen but he is very welcoming and helpful. The good review is simply out of respect for him.LUIS G.
A-Baits would do themselves a big favor by tidying up the store and work area. The service I received was great and the gentleman helping me couldn't have been nicer! It was a short local rental and the checkout and return went very well. No problems occurred and I would rent here again.Thomas R.
Nothing. The service was excellent and very friendly. I highly recommend this place!Christopher K.
The truck was fine got us there and back until After we were done we went to put gas in the truck and noticed the truck was leaking gas from underneath where the gas tank is leaking gas o my God it was leaking gas all right oh my god did it smell inside when we brought it back tow truck right away what happened.Cheryl R.
All good No further commentsdan B.
The only issue I had is the whole front windshield had a lot of bug smack on it from previous renters.Mark R.
Dirty smelly old bait shop with no air conditioning in the summer is not cool at allDonald T.
The van smelled so bad I had to bring air freshener with me. The check oil light was on. It appeared clean for the most part, until I opened the side doors. Old mud and dirt on the entry. The man helping me was very kind.Lori M.
Charles is awesome!!! Love this place!Mike R.
We originally were supposed to pick up the truck at a different location. U-Haul never notified us on this. When we arrived to A Bait's our truck wasn't even there and we were told it wouldn't be available until 12pm. Our original pick up time was 8am. This was extremely frustrating and we will probably not use U-Haul in the future.Brody R.
Everything when very well, very frienidly customer service n truck ran great. Thank u much.Rodolfo C.
The service was great.Vanessa D.
The person helping was friendly and respectful. He was helpful, as well.Deborah B.
I had a bad experience, had to wait more than 40 minutes to get the truck. The system had a glitch and I was not able to pay electronically, I am glad I had cash and I was able to pay and continue with the rental. I am looking to get a credit for the 40 minutes I wasted. Thanks!Marisol H.
Super Friendly Staff!Tish M.
I don't remember the elderly gentleman's name who was working today but he was extremely knowledgeable and professional. An excellent employee for Uhaul. Plz pass on my commendation to him.Michael H.
This place was so simple and easy to pick up and return the equipment. Charles, saw.me in the parking lot trying to use the app and told me to come inside and it would be easier and faster to get me on the road. He was a very polite, friendly and helpful person. I appreciate the help amd and excellent service. This is a great place to rent from and Charles will assist and take you with the rental. Keep up the excellent work amd thank for such a great experience.James G.
Always a pleasure using uhaul !!!marijene B.