Different size trucks to choose from but I do realize space is limited The employee was super friendly and helpfulCharlotte D.
Citizen Storage Country Park
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Memphis, TN 38133
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I had to go to several different locations to pick up trucks and equipment. I had a pickup location on my phone, however, when I got to the designated location indicated on my phone, I was told it wasn't there and that I needed to go somewhere else. I went to four different locations, this needs to be rectified. Overall I would say all persons I dealt with were very friendly and professional but the runaround was ridiculous. If it wasn't for the exceptional stafff I would give uhaul a one star at most. The online reservation is great but to have to go to different locations with mileage charges is insane especially considering I paid for a vehicle trailer that wasn't there when I went to pick it up. Understanding time delays and other unforeseen circumstances you guys should really think about consumer cost given the inconvenience of travel to different locations and unreliable availability of vehicles/tows. I truly hope you understand the importance of the people/staff you have employed as far as customer needs/ satisfaction is concerned otherwise you'd be an absolute waste of time in my opinion.Hannah M.
Everything was just fineBobby H.
No improvement neededRICHARD H.
Conduct training for store employees. Rental details were altered during pickup.Steven W.