It was 90 miles from my home and 75 miles from where I reserved a trailer. I was contacted the day before my rental and notified that I'd need to drive 90 miles if I wanted a trailer. 4 hour roundtrip in DC traffic. Very bad indeed. People at the location were friendly enough.Michael P.
Trailer Rental & Towing in Mineral, VA at Millers Market
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Mineral, VA 23117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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At Millers Market in Mineral, Va., K.P. was very helpful and it was cold outside but she helped me greatly with the cargo trailer hook up.bob C.
Just to maintain a good variety of trailers/equipment.... customer service was awesome !!!!!Roderick M.
This was a terrible pickup experience: 1. I reserved a trailer for a uhaul location in Manassas, VA. The day before my pickup, after I had already reserved a hotel nearby, my reservation was moved to Locust Grove, VA - over an hour away. 2. When I arrived at Locust Grove uhaul, I was informed they would not have the equipment, and my reservation was AGAIN moved to a new location - Mineral, VA (another hour further away). 3. When I arrived at Mineral, VA, the trailer was available. However, there were no blankets for my reservation. I had to go to Home Depot to buy moving blankets. This was an absolutely, inexcusably terrible experience and I will try to never use uhaul again.Jon H.
Cab was dirty and had cigarette ash in the cub holders/on the floor. App wouldnt let me submit pictures when I claimed it was dirty. This resulted in me having to clean out someone else's mess so i wouldn't get charged.Yosef S.
The truck was rented for on Wednesday and turned in on Friday at 1:00. I was not credited for the early return. I knew something was wrong when my email receipt just showed zeros but I thought my charge account would reflect it. Unfortunately, I was charged for the full amount. I got the impression that the clerk did not know what she was doing at the drop off location.Kathleen F.
Would have preferred a pickup truck.Steve F.
Great people at Miller'sAnne F.
In a city the size of Richmond VA I should not have to drive 50 mile to get a trailer. This location is in the middle of nowhere.GARY H.
The only disappointing thing about this was I booked online then had to change the date do to closing delay. I went to the loction to change the date and it appeared they canceled the on line order and started a new one which cost me alot more in total.Richard T.
Have more available trucksShelly L.
Customer rep at Miller's market was very rude during checkin and told me if i didn't like it, not to rent from Uhaul anymore. I guess i will take her advice.Raymond K.
Apparently this location did not inspect the equipment (trailer) before we picked up that day. Later in the afternoon we found out the brake lights and signal lights were not working properly. We had to call for service and was able to get our trailer served four hours later.Karen A.
Great service at this location. Friendly, attentive and professional staff.Benjamin C.
The pick up location was very far from my home and did not have the moving blankets I had ordered. Neither of these things is the fault of the pick-up location.Mark C.
Mobile registration still requires going inside and signing contract. Clerk had issues finding reservation. Moving blankets we requested and paid for were not provided. Need a refund on those.Melissa M.
My uhaul location was changed THREE times after reserving. I had to drive across town wasting my gas and paying tolls to pick up a truck. My final receipt had over 900 extra miles. How is it possible to drive 900 miles in 8 hours and return back to the same area? Its not! Customer service was helpful however the experience itself was horrendous.Anthony P.
Was not clean on inside.Richard F.
No complaints. Quick and helpful service. Thank you.Mark Z.
I was charged multiple times for one Uhaul rental. I asked for a one way rental and because the woman could not get her printer to work she made it an in town rental to cost me more money on top of double charging both my debit and credit card! I also never signed or received a copy of my contract at all. I have only received payment receipts through email.Michael J.
A basic "self-help" operation. Rental transaction interrupted several times so person could "check-out" grocery purchasing customers. No help or lift equipment (jack) to lift trailer to hitch - I'm almost 78 years old and was fortunate to be able to lift the large trailer tongue. Much prefer Johnny's Quick Stop just down the road.james E.
Add more staff.Zachary M.
Quick and convenientRobert S.
They were excellentKatie J.
YOUR APP DID NOT WORK... The truck and additional equipment wasn't ready on the truck. The process took over an hour. Every disappointedJacquetta T.