Offer military discount.. not happy with the cost of the rental, other than that people at pickup location were very nice and friendly as was drop off location
Trailer Rental & Towing in New Bern, NC at Metts Climate Controlled Storage
Moving to or from New Bern, NC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in New Bern, NC 28560 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in New Bern, NC
Cargo trailers in New Bern, NC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Metts Climate Controlled Storage!
Utility trailers are perfect for towing large or oversize cargo in New Bern, NC 28560. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Metts Climate Controlled Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in New Bern, NC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in New Bern, NC online today!
Trailer and Towing Supplies
Karen at Metts Storage was awesome - I received a nice phone message with instructions on turn-in instructions for their facility. Turn in went quickly and smoothly Great experience overall.
Very well run no improvement needed
Nothin, it was great!
Excellent prompt service. Agent was very friendly and helpful made suggestions and gave tips that really made my experience meaningful.
First tow dolly was old and would not load a toyota corolla. Picked up another dolly that was newer and the wiring harness was broken. I patched it up. This place charged my sister $290 for a five day rental. The drop off place charged her another $110 for what we don't know and we can't get an answer from them on the phone. There does not appear to be a national number to report this.
Amazing!! They were so nice and worked with my timeline so well. I really appreciated the help!
I love U-Haul,because everyone is so nice and I don't have to wait for hours to be seen,I'm in and out, my U-Haul is clean and ready to go, paperwork is fast too,I recommend you haul to all of my family, they are the number one choice and my Family.Merry Christmas to everyone, and just keep doing what you doing you are the greatest and the most politest people I know
u haul was on time,in good working order and attendant was knowledgeable and friendly.
I rented from new bern, NC to Eastland Texas and was initially charged 182+ on or about the 8th of October. I was again charged on November 4 an additional $342+. The $342 was admitted to be in error because they claim the agent gave me the wrong exact size truck. The charge and interest are remaining still on my credit card despite them saying they will fix it! Uhaul on Glenburnie is costing me this. Tomorrow I will call credit card and despite. I agreed today to wait until tomorrow! NOT HAPPY! The drop off location listed is not correct Drop off site!
Quick easy and clean!
The Gentleman at the Glenburnie N.C location went far beyond the call of duty to help me and my wife out. His name is David.Every location needs a David
It would be convenient to have a garbage bin on property to sort through my boxes and dispose of anything that I don't need in storage.
Fantastic! They arranged to allow me to leave the truck at their location instead of across town. Very thelful!
My concern has nothing to do with the place I picked up or dropped off but my whole experience!!! I went online 13 days before I needed to rent the truck and did my reservation. The day before I was supposed to pick it up I get a message saying I have to drive 1 hr and 15 minutes to pick up the truck!!! So I called the number given and the lady could not explain to me why. She transferred me to another number. I get the yes sir I see your reservation but I don't know why. So he transfers me to another lady who says we don't have one at your location or the 5 others that are within 10 miles of your location but we have one 40 miles away and we will give you an extra 30 miles. So let me get this right!!!! You want me to drive 40 miles an hour and 15 minutes, and your only going to give me 30 miles extra how the hell does that work out. Well sir we can cancel your order are you freaking serious. 1. I ordered the truck 2 weeks ago 2. You were not the cheapest company 3. You were the closest 4. I already paid for help to move my stuff but your not going to do anything but give me 30 miles for a truck that is 40 miles away. The lady says hold on Mr Allen we just had one turned in it's 10 miles away. Well yes i will. But wait there's more you have to go to another location to pick up the car hauler. What the heck is wrong with this company. I work for a transportation company and I can tell you where every truck I have out is at. Get my truck look it over and it's missing safety hooks for the trailer. Well heck I'm not driving 40 miles so I put every one around me in danger. But what do I get for the 47 minutes 13 seconds I was on the phone trying to unscrew their screw up. â€œWe can cancel your order or we will give you 30 miles to pick up a truck that is 40 miles away!!!! The ladies when I picked up and dropped off the truck said that U-Haul can and will deliver the truck to a reservation location I guess just not mine!!!!
Everyone was very helpful and kind to us. Thank you so much you guys!!! Definitely rent from you guys again when we move out of state in January. Have a great day!
Apply month of free storage to first month.
Outstanding customer service provided. I will use this place in the future
Unfortunately although the place was a good place to get the equipment. The price for the rental changed to a higher rate than quoted.
I had reserved the truck and trailer I needed at a different location (not Metts) a full week before I needed them. The day before I was to pick them up, I got a text from U-Haul informing me that one unit would be at the location I made the reservation but the other unit would be at Metts. Seems to me this defeated the purpose of me making the reservations. Metts, to me, went above and beyond by having the other location transfer the trailer to them and actually went and got it so I wouldn't have make the second stop. This also allowed me to return both to the same business. I had also expected the truck to have more than 1/4 tank of fuel in it when I picked it up. I did return the truck with more than 1/2 a tank -- closer to 3/4.
I scheduled pickup at River Mills Professional Storage Center in New Bern two weeks in advance. Received several email confirmations showing this pickup location. When I got there the worker told me no reservation for me. She then told me that my reservation was transferred to another location- Metts Climate Controlled Storage. I asked why I was not notified of change. She got rude with me. Since I was dropped off at River Mills I had to walk the two miles to Metts. The truck was poorly maintained. It vibrated terribly for speeds in excess of 30 MPH. For a 450 drive from NC to PA this was a very bad trip. In my opinion, the truck was unacceptable. Spending over $750 for this truck, I would have expected better customer service and a better truck. I believe we are due some sort of refund for the poor experience. We WILL NOT recommend UHaul. There are other companies that offer similar services.
Didn't get the truck size I requested after having it reserved telling the people I wouldn't be there till after 1 they let it go in the a.m. on the day I was supposed to pick it up. just outside of New Bern maybe 15 minutes they call and tell me I have to pick up a truck on glenburnie road wasn't even the size I wanted and still had to wait 45 minutes to get the truck very unhappy with the way this process went
Please continue using Metts as a U-Haul facility. They are wonderful people. Despite the devastating effect off Hurricane Florence, they provided a valuable service to us. They provide excellent service and are my first choice when I look for a U-Haul.
My son had a difficult time returning the van. We had to keep it longer than expected and the person he spoke with gave him a different address than this one. She told him she'd be there to receive the key and she wasn't there when we arrived. It took us about half-an-hour to get them to let him leave it there...South 17, past River Bend.