Was charged twice for a less than 24 hour rental. Would like to take steps for refund.
Jasmine S.
Richardson Family Enterprise
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Philadelphia, PA 19131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Everything was on point thanks
Jeffrey G.I was very disappointed with how the person took care of us and handled our situation. He didn't know how to handle the trailer and when he drove the truck, he didn't even take the brakes off so the truck made squeaky sound. He didn't give us the receipt and took the keys and left. Then proceeded to charge us a late fee. We had to call Uhaul and complained about what happened. Nothing probably resulted but I'm shocked at how he treated us and next time we won't be using third party people. UHAUL needs to do a better job vetting the locations of their third party contractors.
Diane C.Very difficult to find. There aren't any signs pointing you in the right direction to speak with someone. I had to call the guy (who called me first to make sure I was coming) 3 times before he answered and luckily he Answered. And I paid for 2 pieces of equipment that were never given to me and were unable to be given to me since this is not an official U-Haul store/stop.
Frank E.