This was the worst experience I could imagine. The people were incredibly rude. I wish I could have taped the interaction. The mobile checkin did not work. I was handed keys. Never given paperwork. The clerk never told me anything. I told her the checkin check out experience was awful. She told me tough. She said that I should of done the other checkin. Which I did. She told me I did it â€œhalf-assedâ€. I ordered 15ft. They gave me 17ft. They switched the pickup point and told me I had to returned 2 hrs before the time I booked it for. I will NEVER use a U-Haul ever again. Plenty of other companies that are respectful. I do not not want to hear that it is independently owned, etc. Your logo is on the building. I know I will never get a response but it is therapeutic to put pen to paper. Everyone in that store should be fired. It's an embarrassment to U-Haul. Never again. Enjoy my money.
Trailer Rental & Towing in Pottstown, PA at Pottstown Roller Mills
Moving to or from Pottstown, PA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Pottstown, PA 19464 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Pottstown, PA
Cargo trailers in Pottstown, PA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Pottstown Roller Mills!
Utility trailers are perfect for towing large or oversize cargo in Pottstown, PA 19464. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Pottstown Roller Mills provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Pottstown, PA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Pottstown, PA online today!
Trailer and Towing Supplies
Contactless check in was flawed, when I asked for help on the phone the two ladies were so rude and I had to plead for help after they told me the only person who could wasn't there. They treated me as if I was a burden to them. Very unprofessional and will never go back again for my company needs as we normally do. I'd rather drive further for same products.
Everything was great from pick up to drop off
make the app work properly. adding/removing the app on 3 phones and 2 operating platforms and it still didn't work. had to call customer service and they told me to use the website, then everything worked fine.
Little direction from the facility on how to log in online. Furniture pads that I rented were not in the truck.
The uhaul pick up truck was dirty in cab and back. Mirror was kinda tilted and not right on drivers side and a black mark was on side near gas thing.
The place is always good service. The online uhaul experience was a lil stressful
Mobile app to terrible and didn't work Interior of truck was not disinfected before our use Wrong vehicle prepared for pickup Billed for gas? Why, truck was returned with exact amount of gas Requested counter pickup and no one knew how to do it
The location was fine it was the mobile app that was the problem.That is way I will not return to U haul
The employees inside were very rude. I did my order online and when I went there to get the truck I was told that they have nothing to do with Uhaul and they don't have the keys for the trucks. They told me that U-Haul was supposed to send me a code to get into the lock box to get the key to the truck. I never got a code I had to call U-Haul back sat on hold for 12 minutes got transferred three times and then they had to call the store I was picking the truck up at and lo and behold the keys were inside the building. I WILL NEVER GO THERE AGAIN.
My Uhaul experience was terrible. It had nothing to do with the Pottstown Roller Mills. I reserved a uHaul much closer to my house. When I arrived to pick it up it said my reservation expired which it should not have. Luckily I was able to find the truck at another location but it resulted in adding 10+ miles to my rental which costed more.
I've rented trucks at this location several times and have always been pleased. Trucks are clean and no issues with them. The people who work at this store are always friendly and helpful when i have questions!
They did not have my truck that I ordered and the woman was nasty and rude.
Not very friendly
Very kind staff and excellent service.
The exterior was dirty and the interior was worse supposed to have a 10 ft truck they left a van outside. Absolutely dirty inside Drove the van approximately 4 miles to location to move friend's apartment they would not put their belongings inside.deciding what to do we returned the van. Should be reimbursed!
All good there.
Horrible. Never again. Ruined my entire experience with Uhaul to the point i'll never rent from Uhaul again.
No suggestion at the moment.
Equipment I ordered was not in the truck. .. that was the locations fault. It had a huge ripple effect that made my move horrible. No furniture dolly, the movers were not happy and it showed. NO furniture pads. I had to clean and packed blankets and comforters to ensure my things were not ruined... thanks for that.
Customer service was great! Will definitely use the location again!
Truck was ready for me. However, I have some delays due to online check-in. Even though I have an account and my DL was uploaded already, I was asked to upload my license. I have no idea why. Otherwise, the rest were smooth.
Great place and convenient!