The service was bad. To communication up front that there would not be a physical person present to check in. Phone number was wrong on Google. It was posted on the locked doors when I arrived. If the person hadn't answered the phone number written by hand taped to the door I would have left. Ridiculous up charges for checking vehicle back in if not done through hard to navigate app. The truck inside smelled like urine. Driving the truck and getting my task completed was the only pleasant part of this very unpleasant and frustrating experience.
Trailer Rental & Towing in Rowlett, TX at Senior G
Moving to or from Rowlett, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Rowlett, TX 75088 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Rowlett, TX
Cargo trailers in Rowlett, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Senior G!
Utility trailers are perfect for towing large or oversize cargo in Rowlett, TX 75088. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Senior G provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Rowlett, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Rowlett, TX online today!
Trailer and Towing Supplies
Be honest to your regular and new customers. Trying to make money by deception is not going to make your business growing.
They were very nice and helpful.
In the beginning, totally cancelled my rental because I was scheduled to pick up at 8am, got their at 9am. The last was helpful setting me back up, but decided to charge me in the end $25.00 to sweep VERY LITTLE. UHAUL is a nickel diming business for every little thing they can think up for a billing ticket. Also, I appreciated the phone call about a swing that was an honest mistake left in the back,but that lady was very ride on the phone interrupting me every chance she got. I thought I was the client. Who likes to be interrupted? How can you find common ground with unreasonable people? Exactly, you cant. Welcome to CORPORATE UHAUL. I will never use their services again.
I was charged by the return location for an extra day AND cleaning charges even though I had a 24-hour reservation and I returned the truck the same day and submitted pictures of the truck, its location, AND the cleanliness. I had to call customer service after the extra charges posted and was put on hold for a lengthy amount of time before I was transferred and had to wait again for another long time before someone could hear my request.
Service and availability is outstanding
I don't recommend her
Great place I'll be back soon too !!
Wish customer service was as honest as these people were. I was told the reserved equipment was not available at the pick up location. Yes they provided a larger piece of equipment but was oversized for the need. I called and change the pick up location to accommodate the requested equipment 70 miles form original pick up location. When arrived the larger trailer was ready and the requested one was not available there either.
I got there and they told me I need adapter I got one and they said I did not need one and when I got to get the they would not help me over 25 minutes and then it took them forever to do the paperwork
Very friendly staff. Truck was clean, ready to go, low mileage. Staff was helpful and made sure that was well taken care of.
The lady operating this location is terrible and has no customer service skills whatsoever.. I'm 45 years old and have never experienced service this bad... She has no ability to multitask anything let alone provide service to U-Haul customers. She made me wait almost 2 hours to get keys to a truck while she helped 1 person run a credit card.. I waited until 11:30am to get keys when my reservation was at 9am. I got moved from 2 other locations to this one. I had to delay moving by 3 hours, which cost me more money an additional $150 because of this lady and her incompetence... I rented many times from U-haul before. I would appreciate a full refund because of piss poor service...
I was charged a $170 â€œwrong destinationâ€ fee even though I dropped the truck off exactly where the confirmation number called for me too.
I had a great experience, and can't think of anything that needs improvement.
Did not interact with anyone.
There was no one there when we arrived and we had to wait a little bit, but Elva did give us extra mileage and an extra day to return the vehicle
My rental experience was wonderful. Very clean truck and very clean location!
Water got on some of my belongings. Apparently there is a leak somewhere near the cab in the cargo area. Customer service on site was the worst I've experienced. Dawn at 1800 UHaul number was great though. Truck was in poor shape. Glad I didn't have to drive far. Didn't bother calling to discuss the leak with on site manager as I knew from the check in experience she would just blame the customer for any problems. Get rid of her!
Make sure everything is hooked up properly so that the trailer won't come off on bad roads. We could have lost our lives
Great customer service at this location.
Csr was late, and rude!! I told her online it says they were open till 5, she said no only appointment only, when you get your trailer I'm leaving. Told her equipment wasn't working properly she advised me to figure it out
The Livechat is terrible, not as responsive as we would have liked. Had a very long wait for a representative, put us behind schedule by an hour.