Manager was up to date and made return process so easy and less complicated. Very clean area and organized process. Second time I use this place and I'm happy.Edgardo A.
StorQuest Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Temecula, CA 92591
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Train your workers to be more educated in what they are loaning to customers. During the whole process of picking up my vehicle, the representative was very unhelpful and noncommunicative. On the phone with some personal friend speaking spanish, while handling my paperwork. Then handing me the keys, without looking at where the vehicle was parked, which was in between two other trucks, making it unable to move. The truck itself had some mechanical issues, making the ignition key fob unable to even turn. I went back inside to talk to the representative again, in which I was met with the smell of weed, as if they just took a hit from their vape pen I saw them place in their pocket as I returned. Shortly after I reviewed my receipt, she also overcharged me, estimating 25 miles ($1.07/mile), for a 5-mile trip. As well as charging me the $14 coverage I did not ask for. I will be calling tomorrow for a refund for all listed overcharges. I will not be using Uhaul again if this is not resolved. I am unsatisfied and upset at the service of this location.Ryan B.
The employee at the drop off facility was condescending and unhelpful. I would not recommend them to anyone.JODY W.
I had to go to a town further away to pick up a truck I reserved a month in advance.Steve G.
dude who checked me out was quick and simple. 👍Dailyon C.