The guy called me the day before and asked me to come that day and then kept calling and texting me to come earlier when I said I could only do 5:30pm. Then when I got there he seemed to be kind of slimy telling me I'm so beautiful. When we went outside he said I didn't need to take photos of the van, but I said I follow the rules so I took the pics. Then as I was getting inside he said "oh by the way the tire pressure light just came on and I'm sure its fine" The next morning I tried to fill up the tires and it wasn't working and then I saw a nail! I had to call roadside assistance, who was great but it set us back 1.5 hours. I am moving my mother into assisted living and she has alzheimers. I'm also dealing with the fires in LA and my apartment is still standing but covered in smoke and resources are low. These incidents are devastating enough without some random man telling me not to take photos or ignore the low tire pressure indicator. What if I ignored it and got a flat on the road? I had to drive over 70 miles.
LAURA L
Postal Annex 302
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Temecula, CA 92591
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service. Friendly and made me feel welcomed. Definitely recommend easy process.
Robert LGreat service...thank you Sam!
DeeAnn CClean truck, 170k miles and dinged up, BUT the appearance was cared for. My guess is the location recieved a ugly truck and cleaned it to the best of their ability. Complaint: My truck traveled at less than 40mph at all times during rental and averaged 3.1 mpg. The owner of the rental location was excellent and is the reason I will use UHaul again.
scott sI just left the truck there off hours
Benjamin S