Van was covered in graffiti Parking at back of business was tight and hard to park in
Charles B.
Al Fares Halal Meats & Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V5T1X8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I used this location previously and they were great. This time, my boyfriend and I were in a hurry to get to work and were unable to find in the check out details online. They charged us a $25 cleaning fee even though it was as clean as when we borrowed it. I feel they took advantage of a situation to charge us extra $$$ . As well both times the vehicle was parked in a way that we couldn't get it out ( blocked in by other uhauls ) and wasted time having to go in and get them to move other vehicles so we could get out
April C.Terrible location. Didn't close out my contract. I had to contact Uhaul to get it done. Even though they told me everything was good. Don't know anything. Would never recommend them!!
John U.The drop off options I was given in person and chose did not align with where Uhaul wanted the vehicle returned. Got a voicemail over that, but I had an email with the order summary so. Miscommunication between uhaul and who they have represent them.
Brock M.Absolutely not. We rented a truck from here. They gas was at 1/8 instead of 1/4 and they charged us when we refilled it to 1/8 EXACTLY where we got it. Also they never did any kind of check, walk over. They gave us the keys and told us it was around the corner and down the street. They told us very directly to park the truck in front of the Building. They were leaving early because of the snow storm, so just leave it there and they would move it in the morning (street parking was available until 7am).It was snowing, and the truck was covered in ice. We couldn't even open it. We went back and they simply told us they aren't unaul, just a dealer, and they dont do any of that kind of stuff and refused any help. It was also so tightly parked in between trucks that it was very difficult to work around. After 30 minutes of getting it open and defrosted we left just as they were closing up around 6pm. The truck had McDonald's wrappers under the seat and was rather messy compared to other times we have rented a uhaul. When we finished, we parked the truck in the EXACT spot they told us to, picked up our vehicle from the front and left. The next day at 10 am the owner called us demanding to know where the truck was. He asked if we stole it. We told him we left it out front, in which he replied that it wasn't there. I asked when they got into the shop, which was answered they just got in. 3 hours past the allowed time to park out front, so we assumed it was towed. He then began yelling at us, and calling over and over again. We told him we parked it where he told us to, and he denied and told us that we were supposed to park in the back (which was locked as we were leaving). We then received a bill for over $400 for charges related to them letting it sit impounded for several days
Jeff W.