UHaul changed my reservation to a different location than my online reservation. When I went to pick up my equipment, the dolly and furniture blankets I requested were not in the truck. Customer service was not helpful and impossible to reach. No one helped me and I waisted an hour and a half trying to resolve this incompetence. When the office did open they did not have the equipment that I requested. This was not communicated. This experience was unacceptable and I will surely not use UHaul for my moving needs in the future.
Trailer Rental & Towing in Windsor, CO at Goo Rooz LLC
Moving to or from Windsor, CO? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Windsor, CO 80550 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Windsor, CO
Cargo trailers in Windsor, CO are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Goo Rooz LLC!
Utility trailers are perfect for towing large or oversize cargo in Windsor, CO 80550. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Goo Rooz LLC provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Windsor, CO and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Windsor, CO online today!
Trailer and Towing Supplies
The guys here at this location are awesome! Truck and other equipment were ready to go when I came to pick up my rental. Truck felt safe and got the job done. Easy check in and return!
Zak was very respectful and helpful, even with a glitch in the system. Thank you Zak, it was a wonderful experience and you went above and beyond.
We did contactless check in takes a while because they have to call your additional contact people. We requested an appliance dolly and there was no dolly in the truck. When we returned truck we told him and he said he knows there wasn't one.
The guy running the place told me twice I didn't need wear my face mask. In CO it is the law to wear face masks due to Covid. He wasn't wearing a mask. Not outside or when he had me come into the very small office.
The person that checked in my truck made a mistake on the gas and charged me $50 dollars, so I had to go back hours after I received the truck to show the gas level was actually exactly at what I received it. Now I'm waiting on my money back and he said it'll take multiple business days. Today is a Saturday!
Hours could be more accommodating. We wanted a sign receipt and asked him to sign he seemed put out because we asked.
I rented a pickup truck from Goo Rooz LLC 150 Walnut Street Windsor, Co. 80550. with the expectation of using it for approx. 4 hrs. (When we picked up the vehicle, I did not receive any paperwork, nor was I asked to sign anything). When I realized I would need additional time and help to unload my materials, I called uhaul and was only able to leave voicemail saying it would be longer than 4 hours and to please call me. I did not receive a call back. We returned the vehicle back at approx. 7:00pm. after business hours. I called the next day to confirm that they processed the return. I also wanted to know why I was told the cost would be $19.95 plus tax yet, the bill sent to my email was a total of $77.01. I called and spoke with Zack. He was extremely short with me and told me it wasn't his job to call me back. He said the additional price was due to the additional time we had the vehicle. He would not explain why this was not disclosed upfront. Needless to say, If I need to rent a vehicle in the future, I will NEVER use this location again! He never disclosed there would be an additional cost at the time of pick up, did not give me any paperwork at the time of pickup, did not have me sign anything at the time of pickup, rather he just took my credit card and photo of ID. Maybe he has too much going on with the other business he is running out of the same building.
Profesional curtious service,very personable and knowledgeable staff went above and beyond their duties to help the procces flow smoothly highly recommended
Interior of the truck was horrible and full of dog's fur, which made me and my friends sneeze for like 3 days because we drove for Almost 1000 miles running on A/C
Zach is great. He takes care of everything.
truck had NOT been cleaned nor inspected after most previous use. I found keys belonging to previous renter in the dashboard cubbyhole and a padlock on the rear of the truck. Windshield was filthy and bug spattered. ALSO, I had a brief conversation with another customer while waiting to rent the truck. He said he was there to contest a "cleaning charge" he felt was wrongly charged to him on a rental. I didn't find out what the outcome of that was. Due to this conversation I took before and after pics of the truck with my phone for CYA
Have everything you requested. We rented 40 blankets for the move. We didn't a single blanket for the move. We were also move to three different locations before we got our truck. Very confusing.
Zach was awesome. Took great care of us.
Never. NEVER. Rent a Uhaul from this place. I rented a truck for 4-5 hours. Returned it. No one was there to return it so I dropped the key in the box. I get the bill 4 days later. Charged for 4 days of use. Called the guy, said they close at 2pm on saturdays, google says they are open till 6. I returned it before 6pm. He tried to tell me google was wrong. Then he waits 4 more days and charges me for all 4 days. On top of that, he had the neighboring business do the work for him since he wasn't even there. Beyond furious about this situation. This guy will do everything to screw you over.
I spoke with Zach twice on phone, once in person, stating I needed the truck by 8am. He said I would receive code for lockbox, never did. Text night before confirmed 8am pick up. He showed up at 9, never apologized for inconveniencing us. We had 9 people at our house waiting to load. Zach was not professional, never acted like he even recalled ALL our conversations about 8am! Never use! Never recommend! Well worth going to fort collins for better service!!!
Uhaul recommended the wrong truck, which was too small. My entire home office had to be left behind because it wouldn't fit. Your rep is an illiterate fool, who cost me over $2500.00!!. Uhaul can kiss my ass! You will NEVER, EVER get my business again,. Additionally, I will make every effort to cost you fucking morons as much business as I possibly can by word of mouth!
Over charged on mileage . We are being charged for an additional 40+ miles
Location very convenient and well managed. Hitching done by staff made experience great
Ed I believe wasn't real friendly. Driver mirror vibrated bad especially when hitting bumps also almost ran out of fuel because it was a bit below quarter tank on gage and barely made it to gas station.
I would like to recommend this place as it is local for us, but I was not able to interact with anybody when I got there to drop off the truck because nobody was there. We called and left messages several times because nobody answered the phone and did not receive a phone call back. We left the truck and the next morning somebody entered it as returned but still no phone call to let us know.
Called to verify, the guy who was terribly rude and unprofessional answers and tells me he has a phone call to answer. Then hangs up on me on purpose. Tried again, never picked up. Finally got to location, nobody there to drop the truck off. Called. No answer. Its a hole in the wall, behind an alley who also sells dish network (3rd party provider). Very unhappy with this a******. Needs to get fired and learn to speak to customers professionally and appropriate. Worst provider ever. 0/5 if i could rate.
These people are liars and force coverage on you.
Good help even through COVID 19