The owners wanted to help Ramada Inn customers ahead of Uhaul customers. My wife was there to pick up a 6 x 12 trailer and there wasn't anybody to help her hook it up. She tried to hook up the trailer and hurt her back in the process. She called me to inform me that she couldn't hook up the trailer. I traveled 45 minutes to hook the trailer up. It was sitting in a wet mudhole which made it all the more difficult to hook up.
Ken P
Sonal LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wytheville, VA 24382
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Find someone else to represent U-haul the lady not only was rude she also embarrassed and insulted me and she doesn’t even work for or represent u-haul (Shana) I think was her name misrepresenting U-haul Apparently he closed and left knowing I had a reservation this is the second time I’ve had issues there I am currently waiting on a “manager” from U-haul to call me and make this right
JOSHUA MMake sure the moving truck is at the location prior to you going to pick it up. The location was nice about the ability to upgrade to a 20 foot but I wasn’t interested in that big of a truck. Make sure your mileage is correct prior to checking in and out a truck. It was a $94 costly mistake on my part. I will definitely pay attention next time!
Kimberly TClear up confusion. The app and U-Haul website showed this location being open / available for rentals on Saturday and Sunday. I reserved the trailer online and when I went to pick it up on Saturday, the girl at the front desk said they don’t rent U-Hauls on the weekend. Luckily I had the app with the reservation info on my phone, along with the email showing it.
JOHN DOnly reserved a regular dolly they added 8 bags of blankets (48) and an appliance dolly I didn’t need. Didn’t know they added until I went to get my regular dolly. Told they couldn’t remove since I already paid.
Matthew R