Service was good beyond expectations.EMERSON A.
Moving Truck Rental in Anderson, SC at Anderson Lock Storage LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Anderson, SC 29624
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The location was ok just not very convenient. I reserved in Pendleton but had to go to Anderson big differenceJOHN B.
I will be send a letter to uhaul corp regarding the trouble i expericenced with the company.VICKI P.
2 minutes after I got there- the lady there told me I had to wait outside for 10 minutes while she closed the office. It took much longer than usual for her to complete the transaction. She was in an obvious rush to get rid of me because she had other customers there whom she apparently knew personally. She had no interest in showing me if there was any previous damage to the truck. In fact, she had a hard time finding the truck that I was getting. Later, I discovered the pads I ordered were not in the truck so I had to ask for a refund on that on the other end. It will be a long time before I rent another truck from U Haul.GREGORY B.
Nothing. Fast, friendly and efficient.PAUL W.
We were charged for gas upon returning the vehicle when we put in the appropriate correct amount. We took a picture of the gas gage to show that we filled it up appropriately.Tillman G.
Great people! Truck was old and worn out ...but it got the job done.PAUL C.
I needed a tow dolly to tow a vehicle from NC to SC so that i could have a transmission put in the vehicle. I used the tow dolly and returned the tow dolly back. Tow dollys are very hard to get and i am thankful they had one to rent. The service was outstanding.ROBERT B.
I dropped off the truck as advised before 1:00 and left the key and my contract in the drop box.KRISTY D.
Nothing the service was awesome!Jaquelin F.
Have the added equipment (dolly, furniture pads) already in the truck.Andrea W.
Email instructions for the pickup were changed 3 times. I wasn't sure where I was picking up the trailer. Never received the "courtesy call" from U Haul.lyle R.
Outstanding service - Thank youLawrence H.
Had to get an alternative drop off location as the original drop off location on the contract DID NOT EXIST. It was A FIELD OF GRASS. The telephone number went straight to voicemail. In the middle of nowhere with my family at night and sent there was EXTREMELY INCONVENIENT. Spent a long time there on hold for customer service. Finally got an alternative drop off location. Should have left it in the field of grass.BRIAN B.
We ordered an appliance dolly along with a moving truck, but when we got the truck the dolly wasn't in there. We called and they said the one they had wasn't available that's why we didn't receive it. They never told us it wasn't available to use, then they continued to try and charge me for it.Dusty W.
The lady who opened the office on Saturday, 8/22/2020, didn't arrive until 9:15, which is 15 minutes after the office was supposed to have opened. She acted as if either she had overslept or she had to cover for a coworker who called in sick at the last minute. Furthermore, I forgot to ask her about getting the furniture pads, which I ended up not needing after all, but paid for just the same. I don't know if there's a way to get a $5 refund since I didn't get them. (If not, it's not that big of a deal.) Plus, since I was in a hurry, and since there were other customers in line behind me, I just wanted to leave as soon as I could. As far as the truck is concerned, it's a good thing that I don't have severe allergies or asthma because the cab wreaked of cigarette smoke. Also, the rear rolling door had a tendency of getting stuck from time to time, requiring us to apply a great deal of force when pushing it up or pulling it down. The truck drove with no problem though.Charlie W.
Lady showed up over 2 hours late. Other people that were waiting ended up leaving without picking up their rental. She added the insurance to the auto Transport which I did not want or was asked if I wanted it. She was super slow like it was her first day and didn't understand what she was doing. If I wasn't pressed to get the auto transport that day I would have rented it from another location.Christopher T.
First and foremost, the Customer Service team at this location was great! Unfortunately, the parking is extremely â€œtightâ€ which is a deal breaker as to returning a truck. $999â€8'iSharon W.
this location was good - however our reservation was made for another location in Anderson (stowaway self storage) - i had a confirmation email and had already checked in on line to find NO 5x8 cargo trailer on lot when arrived. my reservation (25461656) was not one of those with no guarantee... I've learned not to do that. So it was valuable time lost when we had to drive to this site for the trailer. it would have been nice for the person at Stowaway to call us - instead of greeting us w/ "I'm not sure why you are here - is saw your reservation but we don't have a 5x8)Kip G.
There was a jar of PBJ and half a loaf bread inside passenger s door. We left it thinking it was someone's there! LolJohn C.
The manager is the nicest person EVER! Love her.Brian G.
The young lady at the U-Haul repik tup or trailer was very helpful made sure all the equipment worked and we had no problems this time thank goodness for her and her U-Haul company I do appreciate it thank youCachemia S.
Keep good customer service.April P.
Equipment well maintained, but due to park where the truck was parked and some rain a day before, the cabinet had some dusty and ground.Fabio C.
Rental process took too long - printer wouldn't print, had to take a picture of the rental contract with my phone . . .DAVID G.