I am a first time customer and Returned my rental u-haul and then I got a call saying it was never returned and I got charged for an extra day and time. This is totally unacceptable service and very unprofessional. And I'm sure that I will most likely not get the money back that u-haul has now stolen from me. Also my total was suppose to be $70 some and I was charged the first day for $126. I don't think I will ever use this company again and I will recommend other companies going further. I am also not sure why I have filled this survey out because I'm sure I will not be contacted about this issue.
Mark A.
JM Auto Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aurora, CO 80011
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They charged me for 3 dollys and I didn't receive ANY!
Yvette E.Staff was great. He had to clean the trailer out it had fast cans, broken melamine etc inside.. Trailer has a tail light out . So I had to wait 30 mins for a tech to look at. Was pawned off to another location. They told me it was not their responsibility but they will look at it .. after waiting 20 more minutes. They were busy.. I decided to call the 800 road side. And wait 60 mins at my house. The roadside guy was great as well . Said it had a short in the led housing .. I was already 2 hours behind so I just got I the road with a intermittent bulb.
LOUIS P.No need to change a thing
Raul A.Very Friendly and professional.
Edward C.