Thank you so much for your kind and accommodating service! Everyone was very pleasant and willing to help. Great experience! Thank you!!!Gina E.
Moving Truck Rental in Austin, TX at Ed's Bluff Springs Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Austin, TX 78744
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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We went to drop off the truck at night and it was like driving into a junk yard. Walked up to the building found a guy working on a motorcycle. Told him we are here to drop off a truck. He mumbled something and I could not tell what he said because he didn't even look at us. So I then ask if this is I read out the address. He did say yes. So I waited for a while thinking he was going to say something else or help show me where the drop off box was. He never stopped working on the motorcycle or looked at us. I finally found the drop off box and left. I was also charged a $25 cleaning fee when it was perfectly clean. Not surprised. The place seemed shady. I can't get anyone on the phone to dispute the charge.Robert G.
Angela was fantastic and incredibly helpful from start to finish. Can't recommend renting from here / her more!KARINNE S.
Excelente customer service.Pablo M.
Angie is the most honest and lovely people IV met in a long time. I am a manager in the food service business. I will be sending my customers who ask to her.regina T.
Angela took extremely good care of me. She is a rockstar! Moving is a chaotic time and she made everything so simple.garreth H.
Picking up a Uhaul is the type of chore you usually don't love doing. Somehow though - Angela changed that for me. One of the nicest people I have ever met.Michael L.
The person who helped me was great. She was very helpful and professional. However the pickup location was a dirty auto shop. Crap piled on top of crap everywhere. Place didn't look like it has been cleaned in 20 years.Kristopher T.
Better signage since the office for U-haul is in the back of the main office.Nathan J.
The app did not work but Angela was able to take care of me onsite. Great experience.Curt G.
The location / staff were great but the online UHaul process and validation requirements were simply awful. Could have had us submit the driver photo / license photos / third adult contact before we were in the lot trying to get access to the truck.Brandon B.
Angela provided a great service!Paulette V.
The service time was quick and extremely efficient. I was very impressed.Jose R.
Super difficult to navigate the lot - there's cars in the roadway when driving in. We went to drop off the vehicle and the lot was muddy, which made parking the truck difficult.Gwendelyn K.
I also rented a trailer at a different location. Kinda weird that when someone rents a trailer to hook up to your truck, you charge an extra 20 dollars to have someone help secure the vehicle. I spent over 1500 on U-Haul products and that's kind of petty. To beat it all i had to re strap the vehicle tires because the guy didn't do a good job and after 2 hours of highway driving I had to pull over and redo it because they had come Completely undone and loose.Franklin C.
I was told when I made the appointment that it was .99 cents a mile and I got charged $1.19 a mileRandy C.
Please unsubscribe me from all of these emails. It's far too many, and I cannot find anywhere to do so myself!Andrea S.
Angela was super helpful during the rental process. However, the auto trailer/dolly was not wide enough. As a result, the auto trailer caused damage to my vehicle. Even during my call to roadside assistance, she was helpful. I had a poor experience with Roadside Assistance. After 3 hrs of sitting in the Little Rock UHaul facility, who didn't help me, they informed me that the newer version of the auto trailer was the same width as the older auto trailer - 72". Neither was wide enough for my 1999 Ford Expedition. Only option was to drive the rental truck and our personal vehicle to our destination. I need to file a damage claim as a result of my vehicle not being compatible with the width of the trailer. It damaged the running boards on both sides and perhaps more than that. Had to drive the vehicle 6 hours which put additional and unexpected wear and tear on the vehicle. This was not ideal for the vehicle which is why we towed it in the first place. I need customer support to call me, and walk me through the claim process.Douglas V.
A sign needs to be posted that says you need to login to UHaul and check out. I could provide photos showing the inside clean and it cost me $16?Dan B.
Have a sign so people would now were to go if they need help.Carlos D.
I had an excellent experience, I would not improve anything. Angela was fantastic!Tammy M.
Angela went out of her way to accommodate our needs. She picked up a tow trailer from another location and brought to hers so that we wouldn't have to.Tessa B.
I love renting my trucks/trailers from Ed's Bluff Springs. Angela is always friendly and super-helpful and you receive a level of personal service that is rare these days.Andrew Z.
Ms. Angela at this location provided excellent customer service- she was thorough, flexible and expertly installed the auto transport to the truck. She went above and beyond by making sure to instruct me to call/text her if we encountered any problems with the rental truck/auto transport, so that she could assist.Jennifer L.
Angela was so easy to work with. Great experience.Shelley M.