The experience with Storage rentals of America was great. Beyond great, if it had not been for the manager I don't know what we would have done. My experience with Uhaul was awful. I reserved a Uhaul truck with an agent on the phone and was given a reservation #. I was 2.5 hours into my trip to Beaufort SC and I realized I never received a confirmation call from Uhaul. I called and was told that my truck pick up was in Savannah instead of Beaufort, which is an hour further away. I then was transferred at least 6-7 times all over the country. While I was holding, I downloaded the app and started looking for a truck. I was able to reserve and given a 2nd reservation # for Storage rentals of America. When I arrived there was only 1 truck in the parking lot and it was a 26ft truck. When I went and spoke with the lady at the rental location, She said that there was hardly any trucks in the area to be rented. I asked her for any kind of help and she called her manager. He was able to rent me the 26ft truck. I am so perplexed as to how I could be given 2 reservation #'s and there is no trucks to be found. I have lost all faith in this company. You want to feel that you can believe in what you were told. It is just ridiculous the aggravation that we had to go through that day.
Joan A.
Storage Rentals of America
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beaufort, SC 29906
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They didn't have My dolly or furniture pads.
Stanisha S.Thank you to the manager of the location for holding onto my truck reservation. I don't like that I was being called by the uHaul area Savannah district center that my truck was being changed at the last minute. I was heading to pick it up as I was already on my way, which caused me some stress about my reservation.
Paul M.The person there was very helpful.
Anthony S.To make sure they have all the paperwork and everything ready
Willis M.