Nothing wrong with the staff. The systems at uhaul are apparently garbage. So many mistakes were made.
VICTOR B
Nexus Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bolingbrook, IL 60440
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Customer Reviews
- 2.5 Average Customer Rating
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It was hard to find and it was listed as being close to my house in Bolingbrook and it was 15 miles out of the way! I don't blame them, but when I called to make the drop off location and gave the address I would expect it to be close. I passed other drop off locations on my way there. I feel like this was done on purpose so I was charged extra milage. They claimed I only filled the gas to half way and it had 3/4 tank when I dropped it off. I did sent a picture of the gas tank to them, so hopefully they will refund that. Fingers crossed. I was really disappointed in my rental this time.
WENDY N