Located in very bad area. Many homeless patrons inside. Clerk did not go over inspection of vehicle and did not inform me to inspect vehicle prior to leaving premises. Clerk did not inspect truck for damage with me, simply gave me the keys. Did not inform me to inspect vehicle prior for damages. No obvious damages were noted. I never entered side passenger door therefore any damage that was already to seat would not have been seen.DAVID P.
Sams Express Mart
(U-Haul Neighborhood Dealer)
Buffalo, NY 14212
- Mon–Sat8 am–8 pm
- Sunday8:30 am–8 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Buffalo, NY 14212
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- 3.5 Average Customer Rating
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The truck was very dirty and smelled of smoke- cigarettes and weed. There was supposed to be a dolly which there was not. The back of the truck had garbage in it. Very dissatisfied.Amy C.
They were friendly and helpful. The computer ran a little slow but that may have been the U-Haul server.Gary J.
Nothing excellent service.thank you .PATRICKJOHN W.
The gas station at which I picked up the vehicle was seedy. The first cashier was blatantly high on something, stared at the screen for well over a minute in silence before having someone else take over the transaction. I was not given the furniture pads, but I was still charged for them, after being guaranteed by the cashier that the charge would be removed and requesting such in an email. No one from customer service has responded to me about this matter.Ashton D.