Employee at the store did not know much about vehicle and it's operation.
Stephen A
52nd Gas Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2B2N4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This location was good, and helpful, however our original pick up location was HORRIBLE! We have had the absolute worst uhaul experience this time around, that’s honestly made me contemplate even going through the hassle of using uhaul ever again. I reserved my uhaul over a month ago, including a utility dolly and a furniture dolly. I called the location two days prior to my reservation to ensure the dolly’s were at the location, as the last time I used a uhaul the dolly’s I reserved weren’t included and I wanted to make sure I didn’t need to go pick some up prior to picking up my truck. They ensured both dolly’s were at the location and very quickly brushed me off the phone. Mind you this was also just a convenience store uhaul service (bake n shake on 17th ave calgary) not an actual uhaul location. We arrived today for them to first tell us they didn’t have any dollys Then when we mentioned we reserved them and called two days ago to make sure they were there he said he would go and check. He Came back out and told us he had one. The utility dolly and told us he wasn’t going to charge us for it because the gas was on empty and we needed to drive to a gas station down the road before we are able to actually use it. (Already making us late for our paid for booked elevator move) we had the keys he then told my boyfriend to go get the dolly, so he went in and sure enough the furniture dolly we reserved was also in there. He brought it up to him and he told him we would need to pay for it, which obviously we knew. We reserved it and had full intentions of paying for both of them. Hence why we reserved them. We finally get to the back of the location where the truck is parked, for it to be backed up into a pile of trash that we had to climb through in order to open the back of the truck to put the dolly’s in. Get in the truck. It tells us it’s literally at 0 miles to empty. We didn’t think we would make it two blocks down the road to get gas. We got there, start pumping and the gas starts pouring out the bottom of the truck. The tank was obviously drilled. Why they didn’t do an inspection of the truck before we picked up is beyond me. So almost 10 dollars of gas just ran out of the bottom of the truck. The gas station can’t refund us and we need to get the refund from uhaul. Meanwhile we are already on the phone with the location we picked it up at, they made us drive it back to them. Called their customer service to get us another truck booked. We have not been refunded the money for the gas that ran out of their drilled tank. We have yet to be refunded for the extra “holding fee” I was charged 161 dollars to my card and when we brought it back we should have only been charged 80 something, so still waiting on that as well. Uhaul has been a complete joke all day today. End rant. This location is good. But putting my experience of uhaul in general for people to see
CRYSTAL KThe lady changed my drop-off location. The location was not too far away, but I did not want to go further from my house. Otherwise, I would have set the drop-off in my city.
Bruno DDrive the truck with signal engine show, it is not confident .
Hai vThe overall experience was really bad with the rental truck. The truck was not clean. Mirror were very dirty and they had some sort of grease on the mirror. I tried many times to clean it, but it was almost next to impossible to drive with them. It made it very risky changing lanes.
pushkar b