The bed of the truck was dirty and littered with cotton swabs. The primary complaint is that I requested a different pick up location that was more convenient to us, plus the office was closed at this office. We initially went to the office that I had requested, and then during a time crunch, had to go further away. We had a lot of difficulty using the QR code. Would have much preferred to deal with a human.
Andrew K
Charlottesville Truck Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlottesville, VA 22911
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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A closer drop off location would have been nice. However, once you have dragged a trailer 1,200+ miles across the country another 30 or so is not the end of the world.
Robert MThe service was very friendly.
GILDARDO RThe key lock boxes were a little bit of a chore to figure out but that is probably because I've gotten lazy in this instant gratification culture that has turned my thought processes into Edward Stupidbrains so don't change a thing unless you think it's really a problem because, well, let's face it, she didn't marry me because I could quote Shakespeare or anything like that.
Josiah AWeird hours.
DOUGLAS J