Keep up the good workGENEVIEVE P.
Moving Truck Rental in Colorado Springs, CO at A Better Self Storage South
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Colorado Springs, CO 80916
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The lockbox location could be better explained. We had a difficult time trying to find that. We thought the uhaul place was within the â€œBetter Shelf Storageâ€ so we searched for 20 min trying to find the key box. The only reason we found the box was because there was another customer trying to find it and we teamed up.Shahnee F.
Not this sites issue but my reservation changed multiple times which was frustrating.RICHARD E.
Rain was coming in through the weather stripping around driver side window. Truck was not ready when we arrived.Daniel D.
Excellent customer service, the staff went above and beyond to help me. Will go there again.Charlotte T.
Friendly helpful staffWILLIAM N.
They added insurance without my knowledge and an over night charge because I had to have it back before they opened 2 lady's at desk were rudeTROY C.
It was not easy to find the lock boxes with keys; the photo provided by the online check-in was not of this location, and I mistakenly went to the wrong door at first. Otherwise the pickup and drop-off process was the smoothest experience I've had with U-Haul to-date. Much easier to use the online check-in than have to work with someone at a desk, though some clearer instructions might be called for. (I relocked the key box, since I didn't know what to do with the lock after I grabbed the key, for instance.)Michael R.
The ladies are very friendly, helpful and professionalCheryl C.
Excellent .REBECCA R.
Just want to acknowledge the person who helped me get an early check in. Trucks were scarce and I was moved 3x to the final pick up point. Each person on the hand-offs was splendid, but the woman who assisted me in getting an early check in allowed me to pick up an elderly gentleman moving from assisted living back to his home. Her customer centered assistance allowed an old manâ€”and Korean Wat era veteranâ€”see his home in the daylight hours. Moves are always about human stories. Your associate did something really humane!EDWARD C.
I had to pay for a dolly i didn't request is the only problem i had.Alicia T.
Computer system was down, had to wait for payment.John L.
Have paperwork for people when system is down or unable to use.JUDILYNN H.
the customer service representative was wonderful!Heather S.
Stephanie was one who made my experience awesome! She was very helpful & even came out to meet me by the truck I was returning back after using. I was very impressed because she was the only individual working at this location and she made me feel like family. It was definitely best customer experience I had using U-Haul for many years, I am definitely keep looking forward to use you guys if y'all keep this up !!! Thanks again Steph!!!DEVON P.
Outstanding customer service. Holly Davis went above and beyond to make this my quickest, easiest rental experience ever..She deserves recognition for exemplary service.LISA R.
That ladyWILLIAM S.
The website listed a phone number but when you called the phone number it was for the storage rental place next-door it wasn't actually for U-Haul so it was hard to get through to someone. Otherwise everything went very well and Marissa Tapia was very Professional and pleasant to work with.TAHISHA W.
Had a great experience and no suggestions necessarytroy H.
They never came out to verify the gas or mileage and i put the gas back to where it was and the charged me $16 for gas and then overcharged my card. Very disappointed.SHANEL R.
Great services. Best prices.RODNEY B.
Being charged $20 for them having to walk 10 steps to the parking lot to verify my return after hours even though I verified my return through email with customer service because the website wasn't working. That was bullshit.PHILIP D.