If a location has mobile pickup after hours, the machines need to be available. I first went to a location that had to use a kiosk. Upon arrival there was a handwritten note: out of order. it was after hours so I had to scramble and call uhaul to move me elsewhere. Once I relocated I had to continue the checkin process that I thought I had completed already of taking a picture of myself and adding a second contact. It was not made clear that I still needed to do those things before I'd be able to pick up my vehicle and the confirmation call took so much time to occur. All of this put me 30 min late into my pickup window.Jeannie R.
Wilson Rd Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Columbus, OH 43204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Bill was the employee who helped me out and he was wonderful! Very personable, efficient and helpful!Jessica W.
Easy drop off. Just tossed my trash and went on my way. No issues at all!Todd P.
Bill and Mike were awesome to work with. Easy to pick up, easy to drop off. Available and friendly for any questions. Highly recommend!!Karen H.
I guess if you catch these people during the daytime, it is a very simple quick process to do the U-Haul share, but this place close at five and then they make you hop through these hoops to prove who you are and they want multiple references then you gotta take multiple pictures of stuff. We had a 630 reservation And technically did not get to use the truck until at about 730 because the prof was so long and it kept messing up and then the equipment came damaged so we could not open the back of the truck so technically we didn't get full use of the truck until about 9 o'clocksage K.