The person who was there when I went to get the truck was nice and helpful. He did his best to make sure everything was good with my reservation. The reason for my rating is because the uhaul location was inside a very shady mall that inspired everything but safety. I'd recommend moving this office to another location.Yoniel V.
Moving Truck Rental in Cutler Bay, FL at Al Nes Truck Rental LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cutler Bay, FL 33157
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Need a better sign inside and out to locate areaEsperanza G.
The location is unmarked, poorly lit, not maintained, and there was no drop-box for the truck key.Jeffrey B.
Upgrades needed for IT systems.Vincent L.
After hours drop offTimothy J.
The male who was there during my purchase was dismissive, uncooperative, and not at all thorough with the process. I hope he gets addressed because he ruined the whole process with me and did nothing to make me, as a customer, feel I should come back or recommend him to anyone.Marquis G.
Never again will I use the GO U HAUL, they over charged me for fuel. When I received the truck it had 1 line over half of a tank & when I returned it I returned it with 2 lines over the half of tank, and I was charged for 24.50.Arsilia H.
Noone has called me about my complaint!!Rhonda Z.
Definitely not recommended to ANYONE. It's in a flea market where the people there do not give a fuck. Nestor who â€œhelpedâ€ me is the worst.Alejandro P.
There is no clear sign where to pick up the vehicle. The sales man left prior to us arriving & his friend had to call him for the information. Very irresponsibleKristina F.
When coming in the first comments was hurry up I'm leaving , my husband didn't even heard the instructions for return I called multiple times to the locationbecause we didn't know how to return this rentalJorge S.
there was a leak in the roof of the truck discovered when it rained.Ulrike D.
The location is not very safe.Sarah L.
The person I dealt with was very nice, professional, and helpful. As for the truck it was clean.cassandra J.
Customer service was excellent.andrew H.
The guy was very rude just because I called to say that I could not locate him and that it seem that the location was closed....Christian M.
So this drop off place on a Thursday at about 11 am in the morning had nobody there. About 20 assets in the parking lot and a key drop box. Therefore i received a call from loss prevention a few days later asking me where the truck was. NOT impressed. Fortunately I had two personnel from our company had followed me to return the truck so they can vouch for the fact it was indeed dropped off on time with a full tank no damage and 200 miles below my allowed mileage. Truck ran great and was able to deliver goods to our project on time.Kenneth C.
Let the prices dropRAYDEL U.
No me atendieron bien por no saber hablar inglesYunier F.
The person in the counter of this place made sure our experience was the worse. He made it very difficult to rent the truck because his attitude was very negative and he also started blasting off that uHaul doesn't know how to do their job and how much they suck as a company and all the mistakes they make (when he is the one who couldn't find the rental agreement) regardless it is wrong and of poor professionalism to talk trash about the company you work for.Valentin V.
Bad costumers serviceAlexander D.
Everything was good the guy there attended us very wellEMMA Y.
The gentleman never came out to check the mileage on the truck or gas nor did he ask how many miles i planned on accumulating. He just charged me for 30 miles. The MI Out that was listed on the receipt did not match the screenshot of the dash that I took wen I got in the truck. The final receipt said I drove 97 miles but I barely drove 12. I was later I have been renting with U-haul for years and this has been the worst experience ever.susan J.
The proprietor was rudeJulie K.
Have some one with a better attitudewylene S.