Booked a month early and got a call the day of indicating they had no moving pads or dollies that I rented. Then the truck is parked 2 blocks away from the office. Truck drives poorly as well.James B.
Moving Truck Rental in Edmonton, AB at K Mini Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Edmonton, AB T5G0X3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Very helpful and accommodating and the truck location is across the street from a Canadian Tire gas bar.Peter R.
Super friendly staff.Pierre V.
The location has customers pick up the trucks at a different site 1.5 Kms from the check in site. Also, I paid $100 more at this location than I did the week before at another location 5 kms away. I rented a smaller truck this time than I did the week before and for the EXACT same amount of time. I was surprised at the price difference!! I didn't bother to check as they both stated $19.95/day. This location however charged 89 cents a km whereas the other location have some free kilometres. So my move a week later, two different haul dealers in the same city, cost $100 more. For shame!Gidget B.
I was told the truck was low on gas at 1/8 of a tank but it was literally on empty. There was trash and broken glass in the cab of the truck. None of the blankets or dolly I had ordered were available. There was no windshield washer fluid. The radio didn't work, and even the horn didn't work. This truck should not have been on the road.Jay M.
My experience was terrible, I was treated poorly by the two men who I spoke with. One was the manager. An absolute fuck around to get a damn trailer. These guys start work at 9 am on a Friday lol the employee I dealt with had no clue what he was doing or talking about. I would stay away from this locationtaylor R.
The truck was not cleaned out before use, especially during covid I would not recommend this location to anyone. I had to drop the vehicle off down the road with no information of that because the worker didn't want to drive it themselves. There were old contracts in the vehicle and garbage when I got into the vehicle. I wouldn't recommend this location to anyone period.Michael L.
Easy drop off location. Worked out great. Thanks.Lianne B.
I thought i could collect with my phone. Had to go in, get keys, and drive down the road to collect the van. Same on the way back. Also gas wasn't filled so made it hard to determine how much gas to add at the end. And warning lights were on on the van.Nicole M.
The man I was dealing with was rude and did not know what he was saying. I was given the wrong info and treated very poorly after this. It was great to be given the middle finger by an employee over there own mistake. I'll definitely do my best to avoid uhaul from now onDylan L.
clean and oil the ratchet for the tie down'sJason C.
Every thing went smooth , awesome serviceTerry G.
Do not offer pick up at this location when you have to walk 30 minutes to get the keys in a SundayKatherine C.
So disapointed experience. I booked a truck but when I reached the place, the address was not the one shown in the website. Then, a person in this "wrong place" gave me the directions. However, when I arrived in the "right place" nobody was there. So, took me couple minutes until the responsbile showed up. I will not recommend this company for whom be interested.Jose R.
I'm really appreciate and nice service Thank youHabte B.
When we picked up the truck the gas cap was off gas and all over the ground someone had stole gas..Didnt like the pick up location then go else where to pay..the customer was great.Frank L.
Location is not at the address specified. Had to go to 3 separate locations to complete this process; 1-the address on the reservation which sent me to 2-a car wash station to pick up the key and go through the rental paperwork then they sent me to 3-the hotel parking lot where they store (some) of their units. What a crappy system.Lee M.
It perfect and easyHussein A.
Sulamon went above and beyond to secure a truck at month end for us to move equipment.Alan H.
Better equipment maintenance at all time.Thiet L.
Easy Pesy.Neil A.
I had a bad experience with calling the number provided by uhaul for this location. When I called to ask information he was extremely rude to me and hung up on me. I filed an official complaint with uhaul regarding this. We had a hard time understanding where to go and had to go to three different locations to find the vehicle. I also am not impressed with the reserving process. It made it seem as though the location and time of pick up was in my control but came to find when I got a phone call confirming my reservation it was nowhere near my home and not the desired pick up time. I feel you need to do better with this part and only allow people to choose from options that are available in real time.Benjamin P.
Update your drop off and pick up locationsMarcel L.
The app did not work for uploading pictures. It took a whole hour to get approved after I used the website pick up option. The instructions for the ignition key said a black box with a code which wasn't the case. There was somebody parked there who had the key which I had no idea initially he was a Uhaul employee. The box was also on the other side of the parking lot and not marked at all with any sort of directions from where the truck was parked. The gentleman there did however show me where the box was. Other than the bit of hassle picking up and the app not working everything else was good.Dustin S.
The drop off was easily the nicest part of the experienceCalum H.