Found two pieces of garbage from last customer. Could do better
Virginia J.
Storage Mall of Endicott
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Endicott, NY 13760
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Passenger rear view mirror was shattered. I photographed the vehicle upon receipt prior to leaving the rental facility and informed the the storage mall's property manager of the condition of the vehicle. I found two (broken) ratchet strap remnants tied to wooden wall railings in the rear of the truck as well as a forgotten 7 foot long fiberglass/metal (CB) antenna resting on the wooden rail in the truck's storage box too. I informed the property manager of the forgotten antenna in order for him (Dan) to contact previous parties that rented that perticuar truck who may have forgotten the valuable trucker's CB radio accessory. I returned the truck after having purchased 5.5 gallons ($18.00) and provided the gas purchase cash receipt to the property manager when I promptly returned the rented 15 ft truck for the one-day rental (39.3 recorded miles driven), yet the final receipt indicated that I was fined with a 3.0 gallon refueling surcharge ($16.50 plus tax). I have asked for this open issue to be reviewed and have requested a refund for the overcharge. The property manager (person who rented and received the returned truck) is following through with my claim for reimbursement.
Jon B.The U-Haul that I originally bought didn't work. So we ended up getting a smaller one. Still paid the price for the larger truck.
Julie H.The truck was full of packing blankets. Hundreds of them. They took up a lot of space and were in the way. Also, my online quote was $55 and I was charged more than that.
Michael W.Everything was very good there
Bert D.