The whole experience was bad. I was waiting there at night time for a long time just for the operator to confirm my reservation. They even asked for another person number to confirm me because my licence was from another state!!! What! When I did the reservation I used my account which has my information which states what license I have!!! So, why this is a surprise!? Also, the system is too slow for checking in and out. I will not recommend self service to anyone, even if it would be a great service if my experience was different!
MOHAMMAD B
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Services at this Location:
One-Way and In-Town® Rentals in Florence, SC 29501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very nice and understanding.
shanneefia fNobody was there, multiple businesses in the store front, the hairdresser said "park outside and leave the key in the box" I had truck back 2 days before it was due...
John CThe truck we had wasn’t good. We waited for a while to get service. Then the vechile that we had had a light out and the signal light out. It’s was awful.I wish I could have requested a refund because it was unsafe for our travel
Cynthia Shad to call shop owner due to over 30 minutes late, lights on trailer didnt work (owner seen) it was not cleaned (have video with owner verified) and charged $4 more than online contracted reservation price agreement!!!!! if I hadnt needed that trailer and it was the only one in florence sc I wouldve cancelled it!!! very dissatisfied!
millard l